Customer Service Administrative Assistant

Dina Rashleigh

**** ******** *** ****** ********* Tennessee 37931 931-***-****

abkn64@r.postjobfree.com

Qualifications

. Human Resources and office management. Administrative Assistant and

Customer Service.

. Capable of multi-tasking in a fast paced environment. Great

organizational skills.

. Workers Compensation claims, OSHA 300, budgets, Payroll, A/P and A/R.

. Excellent communication skills. Ability to empathize with those in

difficult circumstances.

. PC knowledge, Microsoft Word, Works, Excel, Outlook, Lotus Notes and

Insight.

Work Experience

04/2009-04/2010 CARS INCORPORATED

Knoxville Tennessee

Office Assistant / Customer Service

. Update computerized filing system. Accounts Receivable. Customer

assistance.

. Acquire customer information. Verify coverage and follow up with

Insurance companies.

. Order parts from vendors. Shipping and receiving. Data Entry. General

office.

04/2007-04/2009 TENNESSEE EDUCATION LOTTERY Knoxville

Tennessee

Office Assistant / Administrative

. Maintain manual and computerized filing system. Data Entry and cross

indexing.

. Research and compile statistical data. Process winning claims.

. Assist District Manager and Office Supervisor with special projects.

. General administrative and office functions. Provide information,

advice and guidance.

08/2005-11/2006 M BLOCK & SONS, INC Pleasanton

California

Front Office Manager / Administrative Assistant

. Support Director of Sales and Account Executive. Coordinate all office

functions.

. Maintain Database; create advertising contracts with client and

vendors.

. Process all mailings to sales reps, warehouse, buyers and corporate

management.

. General office duties such as fax, copy, mail, phones, organize and

maintain office and supplies.

03/2004-01/2005 EAST TENNESSEE APPRAISERS Crossville

Tennessee

Office Manager / Administrative Assistant

. Coordinate all office functions. Accounts Payable, Accounts

Receivable, payroll and invoicing.

. Maintain Database, provide customer service and follow up to insure

client satisfaction.

. General office duties such as fax, copy, mail, phones, organize and

maintain office and supplies.

. Marketing, design and distribution of company brochures.

09/2000-03/2004 ARAMARK Crossville,

Tennessee

Office Manager / Human Resources / Administrative Assistant

. Human Resources, recruiting, training, termination, payroll, AP/AR and

monthly budget planning.

. Workers Compensation claims, OSHA 300 log Create SOP's for leased

labor program.

. Corresponded with the FDA, Department of Agriculture and ARMY

regarding inspection compliance.

. Maintain database. Attended Corporate 5 STAR Management training

course.

. Participated in Crossville Human Resources Organizations including

local and state law 2002 & 2003.

09/1996-01/2000 AEROIL PRODUCTS INCORPORATED Crossville,

Tennessee

Inside Sales

. Customer relations, providing technical information for equipment use

and application.

. Work directly with manufacturing in order to assure customer specific

requirements.

. Coordinate deliveries between customers and national trucking

companies.

. Provided office support such as answering phone, filing and invoicing.

References upon request

Contact this candidate