E lizabeth Hiscox
Pasadena, MD 21122
SUM MARY:
Over 20+ years in a warehouse/transportation/logistics environment;
fourteen of which are at supervisory level. Demonstrate excellent inter-personal
s kills and communicate well with all levels of management and staff to ensure a
k nowledgeable and productive team. Have gained knowledge throughout career with
n umerous t raining classes offered by employers. Began career as an
associate/staffer advancing to supervisory positions . I believe I can make a positive
contribution towards meeting goals within any company.
EXPER I ENCE:
08/2008 to SYSCO FOOD SERV ICES, JESSUP, M D
07/2009 WARE HOUSE SUPERV ISOR
• Union environment, employing over 100 employees in a
d ry/cooler/freezer facility.
• Coordinate closely with routing and t ransportation, to ensure proper
t railer size,cubes and deliveries are on time and accurate.
• Complete knowledge of SYNTELX load mapping program,used to
p roperly map out pallet placemement on t railer for efficient unloading
of delivery “stops”.
• Adhere to all company SOP’s and safety procedures/policies.
• Conduct weekly safety meeting with all employees.
• Troubleshoot any unforseen delivery problems and correct promptly to
ensure “on-time” delivery.
• Works closely with other supervisors/management to promote a
positive, efficient “team” environment.
Hold accountable all associates for their performance, production rate
and attendance.
01/2008 to D P I M I D-ATLAN T IC (STARBUCKS ACCOUN T), U PPER
M AR LBORO, M D
06/2008 WARE HOUSE SUPERV ISOR
• Union environment,employing 60+ associates within the “Starbucks”
account.
• Have supervised all departments within the facility; including
f reezer,cooler, high volume, fresh and shipping.
• Manually routed t rucks for deliveries and assigned drivers.
• Assigned selectors and loaders, adhering to DOT and OSHA
regulations.
• Coordinated work from 2 buildings, freezer and fresh/cooler facility, to
meet delivery times and adhere to D.C. noise ordinances.
• Strive for and promote a ppositive, yet competitive work force, while
holding asociates accountable for their productivity.
• Enforce all company safety policies and SOP’s.
• Reconstructed the selection process to reduce cost and improve
efficiency.
12/2006 to G IAN T FOOD D ISTR IB U T ION, LAURE L, M D
01/2008 O PERAT IONS SUPERV ISOR
• Supervised in a shipping, receiving and inventory control in this fresh
food facility, with 150+ union associates.
• Responsible for delegating work assignments, conflict resolution,
d isiplinary action and descision making on a daily basis.
• Ensure proper code-dated product and proper loading techniques were
executed.
• Familiarity with TMS and WMS.
• Attended supervisor and financial t raining classes offered through the
company.
• Ensure all loading and “drop-dead” t imes have been met for all routes.
05/2005 to E XEL LOG IST ICS, GLEN BUR N I E, M D
10/2006 WARE HOUSE SUPERV ISOR
• A 3PL logistics fi rm dedicated to The Home Depot.
• Started as an LTO/receiver, and auditor and promoted to warehouse
supervisor.
• Maintained a 60,000 sq.ft. warehouse, 83 cross-dock door operation.
• Assure all work has beencompleted in a t imely manner.
• Responsible for t raining of associates, including cross t raining of
responsibili ties and execution of disiplinary measures as required.
01/2000 to A DVANCED MARKET I NG SERV ICES, HANOVER, M D
04/2005 O PERAT IONS SUPERV ISOR
• Supervise approx. 20+ associates in a 500,000 sq.ft. distribution center.
• Responsible for daily task assignments, productivity t racking and time
sheets of associates.
• Responsible for allocation of product through weekly spreadsheet of
material to be selected weekly.
• Maintain close interdepartmental communication to ensure quality,
accuracy, safety, company policies and efficiency have been adhered to
on a daily basis.
• Responsible for t raining and execution of all job functions.
• Responsiblities include hi ring, t raining, disiplinary actions and
termination.
ED UCAT ION:
A nne Arundel Community College, Severna Park, MD
Accounting, 1985-1987
COMP U TER SK I L LS:
M i rcosoft word, Exel, Outlook, Power Point, TMS, PKMS, ATS, WMS,
Lotus notes,
K ronos, Syntelx load mapping program.
CERT I F ICAT IONS:
Forklift certified: Swing reach, Cherry picker, Basiliod, Clamp, Walkie
r ider palletjack
(single, double and t riple), Reach t ruck, VNA 537, Counterbalance
t ruck.
ADD I T IO NAL TRA I N I NG:
Vocollect (headset selection), handheld RF units, OSHA t raining, CPR
certified, acc-
i dent investigation, “First-Line supervisory” t raining, Finance 101,
Respect and Div-
ersity t raining.