Customer Service Manager

Andrew M. Cameron

****B Kentucky Ave. Raytown MO 64133

816-***-****

abkmyw@r.postjobfree.com

_____________________________________________________________________________

_

SUMMARY OF SKILLS

• Microsoft Windows 2000/XP/Vista/7, Microsoft Office, Word, Excel, PowerPoint, Outlook

• Easily trained on most software

• Experience building computers, proficient with computer hardware

• Experience with troubleshooting computer desktop and laptop hardware

• Work well under pressure

• Technically inclined

• Work well with people, excellent customer service skills

• Ability to multi-task and set priorities independently

WORK EXPERIENCE

2007-2010 Hemingway Condos

Valet, Doorman, Front Desk, Security

• Performed valet services for all residents and guests

• Assisted residents and guests with various customer service requests

• Performed front desk duties, including guest check-in, answering phones,

troubleshooting

• Monitored security cameras and performed routine security checks

• Provided guests with information about purchasing and leasing options of condos

• Performed extra duties at scheduled social and celebrity events

• Ensured that all common areas were clean and presentable

• Performed outdoor work including, but not limited to, landscaping

2006-2007 Zipz/Star Fuel

Clerk

• Responsible for all cash and credit transactions

• Priced, stocked, and inventoried all merchandise in store

• Established rapport with all daily vendors

• Trained new employees

• Assisted customers with purchases

• Stocked coolers

• Unloaded trucks

• Maintained store image

2006-2006 Sign-Pro

Sign maker/installer

• Created professional signs with transfer paper

• Installed signs at various company locations and on company vehicles

• Contact with customer via telephone

2005-2005 Best Buy

Inventory/merchandising

• Performed all inventory work as assigned

• Stocked shelves

• Assisted with store security/loss prevention

• Answered customer’s questions

• Unloaded trucks

2005-2005 Maxi-Seal

Mold technician

• Molded parts for wire harnesses for trailers

• Trained new employees on a consistent basis

• Trained on various equipment

2001-2004 Sam's Club

Tire Technician

• Head trainer 2003-2004

• Acting assistant manager when necessary

• Obtained certifications in safety and product knowledge

• Processed work orders on computer

• Set up promotional displays

• Responsible for cash and credit transactions

• Answered phones, performed customer service

• Changed tires, changed oil

• Continuous training on various equipment i.e. hydraulic equipment, air compressors,

tire machines (balancers, lifts)

EDUCATION

Clearfield High School

• Graduated with Honors

Clearfield Job Corps

• Received training and certification in security

Penn Valley Community College

• Courses in computing and networking

Contact this candidate