Customer Service Manager

Daughtry Nichole Allen

**** *. **** ****** ***.

Elizabeth City, North Carolina 27909

Telephone: 252-***-****

Objective: To obtain a secure position with a reputable employer for

career advancement potential.

Education: 1993 Graduate

Perquimans County High School, Hertford, North Carolina

Work Experience:

October 2008- Present

Food Lion, Inc.

Direct Store Delivery Receiver

Weekly cleaning and date rotation of selected sections

Perform daily and weekly inventory/tracking of profit/loss goods for store

statistical reports

Order, stock, and maintain cigarette inventory

External and internal communication with vendors to ensure deliveries and

quantities

Scan products at delivery and verify products and quantities

Maintain and ensure cleanliness of sections assigned within the store

including dry dock bays for safety and delivery assurance in accordance

with corporate policy

Customer service as needed/requested

September 2007- March 2008

Albemarle Orthotics & Prosthetics, Inc.

Orthotic Assistant

Data entry for patient files

Developed casts for orthotic devices

Poured and modified foot molds for custom foot orthotics

Maintained stock room inventory of medical supplies

Labeled molds/casts to ensure outsourced materials are returned properly

November 2006- August 2007

RBC Centura Bank

Sales Associate/Teller

Customer service/retention skills

Inventory of banking supplies including but not limited to: checks,

deposit tickets, coin rolls

Controlled vault inventory to include: ordering money, shipping and

receiving of monetary units

Incorporated and adhered to guidelines of safeguarding financial goods at

all times

January 2000- March 2006

Bikes By Boyce, Inc.

Manager

Office management using Quick Books software and Microsoft software

Ordered and maintained shop supplies and inventory

Oversaw and controlled all tool purchases

Delegated tools to employees

Inspected tools for visible damage or ware

Tracked parts and inventory for shop

Use of tools to include : electric, air, and hand tools

Minor body work using air tools, bondo, priming, and wet sanding

Produced, cut, weeded, and installed vinyl lettering and decals on various

mediums and used Sign Wizard software

Responsible for all internal and external communication between suppliers

or customers reporting directly to owner

Contact this candidate