Dawn Ureste

**** **** ****** ■ Allen Park, Michigan 48101 ■ 313-***-**** ■ abkmxc@r.postjobfree.com

Career Summary

A results driven individual who is skilled in comprehending new systems and methods and is able to plan,

prioritize and manage complex projects under aggressive timelines. Demonstrated capabilities include:

Customer Service/Relations Cost Control/Reduction Quality Assurance Training

Experience Highlights

Management and Supervision

• Spearheaded weekly meetings to prioritize all server activities requested by client.

• Identified and resolved performance deliverable concerns.

• Attained negotiated cost-savings with suppliers and buyers for numerous projects.

Customer Service

• Reviewed policies with regards to customer needs and recommended policy changes and process

improvements as needed.

• Maintained and updated computer hardware per client’s request.

• Achieved exemplary customer satisfaction by following through to ensure all issues and concerns were

met to the customer's approval.

Administration

• Analyzed data to create spreadsheets, presentations and flowcharts.

• Participated in contract negotiations ensuring they stayed within corporate guidelines.

• Organized and cross-referenced databases from numerous sources to ensure unified accuracy.

Professional Experience

Kelly Services, Dearborn, MI

Prototype Buyer, Electrical Purchasing, Ford Motor Company

• Interacting with various engineering, purchasing and prototype program teams.

• Ensure RFQs, purchase orders and tool orders are issued in a timely fashion.

• Verify pricing is within CPAs, SOBAs and, where none existed, negotiated competitive pricing.

• Negotiated cost savings.

• Attended cross functional meetings.

• Trained coworkers and cross functional teammates on Purchasing Processes.

Conducting employment search/performing volunteer work 02/09 – 12/13

Technical Solutions, LLC/Sun Microsystems, Troy, Michigan 09/04 – 01/09

On-Site Team Member/Chrysler, LLC

• Facilitated Sun Microsystems activities for international and domestic projects

• Updated and maintained Sun hardware status within Chrysler’s database

• Acted as single point of contact for Chrysler, TSI, Sun and TIP

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• Monitored servers and oversaw implementation and completion of change controls

• Asset management of all Sun hardware globally at Chrysler

• Sought new projects and testing

• Managed on-site Sun Team

• Negotiated maintenance contracts

• Responded to requests for quotes and sales orders for hardware, software and maintenance

Kelley Services, Dearborn, Michigan 11/91 – 07/04

Technical/Administrative Assistant/Ford Motor Company

Purchasing (02/99 – 07/04)

• On-site management of facilities for QMP, VPO buildings

• Provided support to Global Council and Director

• Supported PDC 4/5

• Acted as local help desk for QMP,VPO buildings with IT issues

• Updated information in the WIPS database pertaining to parts (site codes, part#, etc.)

• Member of team who developed department web page

Public Affairs (08/98 – 02/99)

• Project management for Spirit of Ford

• Prepared budgets

• Created databases, presentations and spreadsheets

• Processed purchasing requests

Purchasing (11/96 – 07/98)

• Created databases, presentations and spreadsheets

• Assisted in Controller’s Office

Climate Control Operations (11/93 - 10/96)

• Tracked and updated EMS, LTS/EFIS, IMS

• Drafted and processed expense reports and travel authorizations

• Provided support to Engineering - Engineering Specifications, DVP&Rs, FMEAs, and 8 Ds

• Created and maintained spreadsheets, presentations, flowcharts and Performance Reviews

Employee Relations/Human Resources (11/91 – 11/93)

• Provided support for Management Development, Succession and Merit Planning

• Responsible for maintaining calendars/appointments for executive managers

• Assisted with maintenance of personnel records

• Maintained Employee Handbooks

• Assisted with FCG recruiting

• Maintained employee education

Additional Professional Experience

Sales

Legal Assistant

Dawn Ureste ■ abkmxc@r.postjobfree.com ■ 313-***-****

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