Medical Insurance

SONIA R. SMITH

th

**** * ****** ** • Akron, Ohio 44314 • Cell 330-***-**** • abkmwg@r.postjobfree.com

PROFILE

Highly motivated, solutions-driven professional with experience in the medical office industry. Possess a

strong understanding of the importance of accurate claims processing. Attention to detail and

organizational skills essential in generating revenue for the medical practice. Focus on thoroughness and

accuracy.

STRENGTHS

• Keen ability to stay up to date on details and tight deadlines.

• Self-motivated with strong problem-solving skills.

• Demonstrates top-notch organizational skills with the ability to prioritize and multi-task.

• Effective communicator, building positive relationships with management, clients, and staff.

• Possess the ability to work without direct supervision.

• Experienced and competent in standard office administrative functions.

QUALIFICATIONS

ICD-9-CM • HCPCS • CPT • Medical Terminology • Anatomy & Physiology • HIPAA

Government Payers • Third- Party Payers • MS Office • Worker’s Compensation

Managed Care (HMO, PPO, and POS) • MEDISOFT • MOSS Proprietary Software • Office Management

Insurance Claim Processing • Insurance Billing Procedures • Payment Posting • Medical Office

Procedures including Scheduling Appointments, Collecting Co-Payments,

Deductibles and Insurance Verification

EDUCATION

Ultimate Medical Academy, Tampa, FL

Medical Billing & Coding, 2010

Includes medical terminology, anatomy and physiology, disease processes, surgical procedures,

life cycle of an insurance claim, health care settings, health care payers, procedure and diagnosis

coding from medical records, reimbursement systems, facility billing, keyboarding, word

processing, medical practice management systems, and life skills for success.

Working towards Certification

RELEVANT PROFESSIONAL EXPERIENCE

NPCS, Inc., Akron, OH 2007-2010

Secretary

• Managed front desk activities including scheduling appointments, answering phones, collecting

payments, and communicating with patients.

• Acted as liaison between medical staff, patients, and vendors.

• Scheduled patient tests and procedures.

• Obtained pre-certification from insurance companies.

• Handled transcription and reviewed and uploaded/downloaded all reports.

Akron Nephrology Associates, Akron, OH 2003

Receptionist

• Offered friendly and professional assistance.

• Scheduled appointments and patient tests.

• Responsible for answering phones, routing calls, handling inquiries from the public, and

providing information related to the company.

• Coordinated incoming and outgoing mail.

• Set and confirmed appointments.

• General office duties including filing.

The Heart Group, Inc., Akron, OH 1997-2002

Secretary/Office Manager

• Managed front desk activities including scheduling appointments, answering phones, collecting

payments, and communicating with patients.

• Acted as liaison between medical staff, patients, and vendors.

• Scheduled patient tests and procedures.

• Obtained pre-certification from insurance companies.

• Handled transcription and reviewed and uploaded/downloaded all reports.

ADDITIONAL PROFESSIONAL EXPERIENCE

Office Team, Akron, OH 2010-

Present

Receptionist

• Offer friendly and professional assistance.

• Responsible for answering phones, routing calls, handling inquiries from the public, and

providing information related to the company.

• Coordinate incoming and outgoing mail.

• Set and confirm appointments.

• General office duties including filing.

Discovery Club Preschool, Barberton, OH 2006-2007

Toddler Teacher

• Responsible for children ages 6 weeks through 3 years of age.

• Ensured the children were safe and well-cared for.

• Nurtured children and organized age-appropriate activities.

• Taught basic skills such as sharing toys, bathroom procedures, and how to play with other

children.

Old Republic Title, Akron, OH 2003-2004

Coordinator

• Created new client files, input known information into the file, ordered property searches as well

as the mortgage payoff information and any other items that needed clearances.

• Responsible for gathering documents from all parties involved prior to the closing and working

on the file post-closing before the final Title Policy is issued.

Contact this candidate