Human Resources Customer Service

Todd C. Sisson

***A Columbus St. Home: 512-***-****

Austin, TX 78704 Cell: 512-***-****

Profile

I am an intelligent, personable, and hard working individual who is looking

to become a member of an organization where I can learn and contribute to

organizational success through a Human Resources role. With my graduate

education in HR related Industrial/Organizational Psychology, combined with

a diverse and practical body of work experience, I am eager to become an

effective team member. My fresh perspective and a willing attitude to

become a part the company that puts its trust in me, allows me to give my

employer a quality of work that is not commonly found.

Work History

Dispatch Coordinator May 2009 -

Present

DMX

Austin, TX

Organize a network of technicians servicing both the United States and

Canada

Piloting a new department for a centralizing, fast-paced company

Autonomously responsible for maintaining client, tech, and corporate

relationships

Coordinating multiple departments (ie. Warehousing, Engineering,

Purchasing, Billing)

Maintaining a high level of organization and accuracy on a daily basis

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Human Resources Contractor February 2009 - May

2009

Data Recognition Corporation

Austin, TX

Interviewing and selecting around 300 employees for a seasonal project

Maintaining, updating, and communicating personnel data

Utilizing HRIS software to coordinate employee info between national

offices

Delivering recruitment presentations and consultation regarding job

descriptions

Maintaining, updating, and completing weekly payroll and benefit

functions

Managing personnel issues on a one-on-one and team setting

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Participant Services Representative August 2008 -

December 2008

The Standard (temp-to-hire through The Sedona Group)

Austin, TX

Deliver outstanding customer service for retirement plans during economic

downturn

One on one and group training for new employees

Maintaining sensitive financial information

Comprehending and utilizing detailed financial and legal information

Handle calls and emails in a high-volume call center

Human Resources Intern April 2008 - May

2008

Goodyear Tire & Rubber Company

San Angelo, TX

Participate in development of recruiting system

Facilitate new hire employment

Maintaining and updating employee files and records

Assist in organizational training efforts

Support internal communications system

General clerical assistance

Education

Master of Science

Aug 2006 - May 2008

Angelo State University

San Angelo, TX

GPA: 3.5

Master of Science Degree: Industrial/Organizational Psychology

Extensive professional education in all aspects of Human Resources

Management from both a scientific and applied approach.

Bachelor of Science

Aug 2002 - May 2006

Sewanee: The University of the South

Sewanee, TN

GPA: 2.8

Bachelor of Science Degree: Psychology

Minor: Biology

Top nationally-rated liberal arts education.

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Skills

Highly proficient in MS Word, Excel, PowerPoint, Outlook (80+ WPM)

Ability to multitask & thrive under pressure

Well rounded

Excellent communication skills

Self-starter

Cultivated leadership skills

Analytical thinker

Proficient in organizationally applied statistics

Working knowledge of the Spanish language

Analytical thinker

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Awards & Achievements

Eagle Scout with 9 Palms

American Legion Department of Texas Eagle Scout of the Year

U.S. House of Representatives Democratic Committee on Science Intern for

Congressman Ralph Hall

ADVANCE Program for Young Scholars Staff Member

Cardiopulmonary Research Science and Technology Institute Summer Internship

Congressional Award for Youth Gold Medal

William T. Hornaday Award for Distinguished Service to Natural Resource

Conservation

References

- Available Upon Request

Contact this candidate