Customer Service Human Resources

Mark E. Pullen

***** ****** *., *******, ** *****

Home: 909-***-****

E-mail: abkmt4@r.postjobfree.com

OBJECTIVE:

I am seeking full/part-time, long term employment with a company that will best utilize the experience and

skills I have acquired over the course of my business career. My goal is to establish myself as a significant

contributor to the continued success of this organization.

PERSONAL STATEMENT:

I have 23 years of senior management, supervisory, and sales experience, with specific expertise in business

office operations, sales, customer service, human resources, purchasing, vender relations, accounts

payables/receivables and warehouse operations. I am a people person who gets along well with others. I am

flexible, a quick learner, detail oriented, and organized. I am experienced in the administrative field. I also

have experience in customer relations, marketing, management/leadership, counseling/interpersonal

communication, and I have excellent computer skills. I am dependable, hard working, loyal and honest. I have

been happily married for 27+ years to my wife (Marylee), and have 2 wonderful children, Benjamin (22), and

Sarah (18).

COMPUTER SKILLS: (Typing speed 50 wpm)

Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, Outlook, / Microsoft Streets & Trips / Adobe

Acrobat / Print Shop Pro Publisher / Internet savvy: Explorer, Google, Yahoo, Map Quest, etc. / Mas-90

Accounting software / Bible Library 5.0 / Operate all standard office equipment.

EXPERIENCE:

March 2010 - Current Part-time position, 32 hours per

week.

Driver - Walter’s Mercedes Benz, Porsche, and Audi, Riverside, CA

• Responsible for the secure delivery of luxury vehicles throughout the State of California.

• Liaison professionally and personably with various dealership’s personnel.

• Follow through with ad hoc tasks as directed.

December 2006 – Current Part-time position, 15 hours per week

Church Administrator - Morongo Faith Chapel Christian Center, Banning, CA

• Handle all aspects of church related business (expense tracking and reports, cash management, accounts

payable, tithes and offerings, membership tracking and reports, etc.)

• Provide graphic arts (bulletins, flyers, business cards, announcements, power point presentations, etc.)

July 2001 – Current Part-time position, 8 hours per week

Worship Pastor - Morongo Faith Chapel Christian Center, Banning, CA

• Lead music in all services.

• Prepare and deliver sermons/teaching when requested by the Senior Pastor.

• Provide music for weddings, funerals, memorial services, baby dedications, and other special services.

June 2008 – July 2009 Part-time position, 30 hours per week

Field Service Representative - City of Banning – Public Utilities, Banning, CA

• Go door to door taking energy conservation surveys to all residential customers in the city of Banning

• Interact with the customers, answering questions and offering helpful advice on ways to reduce energy

909-***-**** Mark E. Pullen -1-

consumption

June 2006 – June 2007 Part-time position, 24 hours per week.

Driver - Walter’s Mercedes Benz, Riverside, CA

• Same as above

March 2006 – September 2006 Part-time position, 7 hours per week.

Independent Field Inspector - Highland, CA

• Perform detailed inspections for Banking, Mortgage, Real Estate, Insurance, Credit Card, and other

professional companies.

• Provide photography and detailed reports to establish the existence, level of security, occupancy, safety

hazards, etc. of various commercial and residential properties.

September 2005 – March 2006

Self Supporting Minister – Highland, CA Full-time position, 40 hours per week

• Worship leading, song writing, preaching, ministering whenever, and wherever the opportunity

presented itself

• Support raising

January 1993 – September 2005 Full-time position, 50 hours per week

Vice President - Product Services - Mountain View Services, Inc., Redlands, CA

• Major Responsibility – Operations, Cash Management, Purchasing, Accounts Payables/Receivables

• Other Responsibilities – Sales/marketing, Customer Service, Personnel/Human Resources, Executive

Secretary, Graphic arts

July 1989 – January 1993 Full-time position, 45 hours per week

Account Salesman - Frito Lay, Inc., Bloomington, CA

• Managed (sales and service) from five to seven major accounts (grocery stores) at any given time.

June 1983 – May 1989 Full-time position, 55 hours per week

Vice President - Meal Management, Inc., San Bernardino, CA

• Responsibilities – Purchasing, Personnel/Human Resources, Managed warehouse/transportation

OTHER EXPERIENCE

November 1997 – Current Part-time position, 5 hours per month.

Independent Licensed Minister

• Provide the following services: weddings, funerals, music, teaching, sermons, counseling, etc.

April 2007 – August 2007 Part-time position, 12 hours per week

Independent Sales Representative

SecureKlip

• Actively follow up leads provided by company and seek out new business prospects.

EDUCATION:

• Azusa Pacific University - Azusa, CA

1981 - 1983 (Major - Business Administration)

• California State University - San Bernardino, CA

1980 - 1981 (Major - Business Administration)

• Valley Junior College - San Bernardino, CA

1979 (Major - General Studies)

REFERENCES available upon request

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