Customer Service Representative

ELIZABETH BUTLER

**** ********* *** *** ******* Ca. 92582

Home: 951-***-**** Cell: 951-***-****

Email: abkmqm@r.postjobfree.com

September 27, 2010

I would like to express my profound interest in the opportunity to join your company. I

maintain high standards both personally and professionally and am looking for an

opportunity to advance within my career.

The qualifications and professional knowledge I can bring to your organization include:

• Associates degree in accounting and finance

• Entry level accounting and bookkeeping experience

• Extended Customer Service Experience

• Ability to Work in a Fast-Paced Environment

• Skilled in Excel and Microsoft Computer Applications

• Organizational and leadership experience

• Communicate effectively within a team environment

In review of your company’s objectives and possible openings, I believe that my

experience is in perfect line with your current needs. If your firm is looking for a

dependable, results-oriented professional with a solid performance track, I would be

interested in speaking with you to discuss the value that my strengths and experience

can bring to your company. I can be reached in confidence at the above telephone

numbers or email address and I look forward to hearing from you.

Sincerely yours,

Elizabeth Butler

Elizabeth Butler

Enclosure

Elizabeth Butler

Elizabeth Butler

2775 Newcastle Way San Jacinto, CA 92582

951-***-**** abkmqm@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Inventory Control & Management Efficiency & Productivity Improvement

Computer skills and operations Employee Training & Supervision

Ordering and Stocking Merchandise Excellent communication, organizational and

Customer Service Operations project management skills.

Accounts Payable & Accounts Receivable PC proficient with Microsoft Word, Microsoft

Organizational and Leadership Skills Excel and QuickBooks Pro.

Verbal Communication Skills

Recruitment, Interviewing, and Positioning

PROFESSIONAL EXPERIENCE

Stater Bros. Markets San Bernardino, CA

Customer Service Representative 2002 - 2010

• Independently and cooperatively manage customer service, check stand functions, teaching and

training, inventory control, ordering, and staffing functions for a grocery store chain.

• Involved in supporting the company’s rapid growth and expansion, including increase in labor

distribution, customer service, money handling, and enforcing policies and procedures to all

employees.

• Developed and implemented a procedure that allowed necessary tasks to be evenly divided

among qualified employees.

• Enforced multiple, well organized and productive inventory sheets with clear guidelines and

clearly labeled job restrictions and duties.

• Coordinated scheduling and handled money transactions while supervising other employees.

• Regulated efficient uniform control and restricted un-professionalism within the work

environment.

Red Robin Restaurant Temecula, CA

Service Provider 2000 - 2001

• Performed sales and customer service.

• Coordinated scheduling, money handling and effectively ordered and delivered requested items to

several customers.

• Stayed productive and efficient with company time, all while completing the necessary cash

transactions on a daily basis.

EDUCATION

American InterContinental University Hoffman Estates, IL

Associate of Arts in Business Administration 2010

Completed Seminars in:

Inventory, Verbal and Non Verbal Communications, Time Management, and Professional Work

Relationships.

VOLUNTEER WORK

Inventory Control and Display, Angel View Thrift Shop

Ordering and Inventory of Medicines and Cleaning Supplies, Buena Vista Pet Clinic

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