Customer Service High School

Crystal A. Williams

**** ****** ****. *****, ***. 2303 Jacksonville, Florida 32246

email: abkmq4@r.postjobfree.com Cell: 904-***-****

Objective

To pursue a fulfilling career in criminal justice while emphasizing on

corporation policies and maintaining of all productivity standards.

Work experience

10/08-Present ADT Jacksonville,

FL

Emergency Dispatch Operator/Customer Care Support

Reads, interprets and records as needed, signals received from customer's

premises.

Provide assist to customers via telephone with technical type alarm

questions.

Be able to document all alarm activity and subscriber phone calls via PC

and activity

reports.

09/07-07/08 Publix Supermarket

Jacksonville, FL

Custom Service/Seafood Clerk

Provided premier customer service to all patrons, vendors, and customers.

To provide customers with a full display of fresh seafood, waiting on

customers, filling

their orders to ensure customer requirements are met, and build customer

loyalty by providing exemplary customer service.

05/06-02/07 Rowe's Supermarket

Jacksonville, FL

Custom Service/Deli Clerk

Receive and inspect incoming products for quality and accuracy and keep

department cases and display areas stocked.

Ensure accuracy while completing customers and vendors orders.

05/05-08/05 Babies R Us Jacksonville,

FL Cashier/Custom Service

Presented rooms to future parents for their children.

Registered clients that were having babies.

Education

2002 - 2006 Terry Parker High School Jacksonville,

FL

GPA: 3.3

2006 -2009 Florida Metropolitan University/ Everest University

Jacksonville, FL

Criminal Justice

GPA: 3.0

Skills

Mastermind

Microsoft Offices (Word, Excel, and PowerPoint)

Communication and Written Skills

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