Security Customer Service
Resume:
Phoenix, Arizona *****
Home 602-***-****
Cell 623-***-****
Albert Angelo Villarreal
Objective: To obtain gainful employment in a well
established and stable company, where I will be able to utilize my
experience in security.
Summary
Of Qualifications: 7 years experience in the security field.
Competent with computers, security monitoring systems, fire control
and alarm systems. CPR and First Aid certified. Currently holds DPS
Guard card.
Work Experience:
12/09 to Present
Security Industry Specialists. Phoenix, AZ
Lead Officer (3rd Shift)
. Post: eBay Phoenix Data Center. Job title:
Lead officer 3rd shift.
. Duties included the screening of incoming /
outgoing visitors, workers and employees.
. Monitoring CCTV, fire and alarm systems
(Lenel systems).
. Issuing of keys creating and dispensing
permanent / visitor badges.
. Training of shift officers.
. Patrolling of facility, conducting escorts,
shipping / receiving.
. Maintained logs, DAR and shift reports,
along with general office duties.
. Rebooting various types of server units.
01/07 to 04/09
Macy's Logistics & Operations. North Jackson, OH
Fedflo Specialist (All Shifts)
. Post: In-house security at Macy's
Distribution Warehouse. Job title: Fedflo specialist.
. Duties included screening / logging the
incoming and outgoing deliveries, visitors, customers
and employees. Ensuring the security of all trailers
within the yard. Audits of incoming / outgoing
merchandise.
. Monitoring CCTV, fire and alarm systems.
Issuing of keys and ID's. Patrolling.
06/05 to 10/06
Akal Security ( Crystal Point ) Phoenix, AZ
(O.I.C.) Officer in charge of security (Security
Supervisor)
. Post: Crystal Point Condominiums. Private
community high-rise. Job title: Security Supervisor.
. Supervised 4 officers. Trainer.
. Duties included the screening incoming and
outgoing visitors, workers and employees. Issued
keys. Monitoring CCTV, fire and alarm systems.
Shipping / receiving. Patrolled grounds. Provided
minor maintenance. Customer service.
04/05 to 06/05
Vigilante Security Services. Phoenix, AZ
Security Officer (2nd and 3rd Shifts)
. Post: Advantage Logistics Warehouse
. Duties included screening / logging
incoming and outgoing deliveries. Monitoring CCTV,
fire and alarm systems. Conducting fire systems
tests. Patrolling.
2000 - 2001
Royal Palms Hotel. Phoenix, AZ
Security Officer (All Shifts)
. Post: In house security with the Royal
Palms Hotel.
. Duties included the safety and welfare of
all guests and employees. Monitoring CCTV, Simplex
fire and alarm systems. Patrolling. Daily Activity
Reports.
. Other duties included, as needed, customer
service, valet, some housekeeping, minor maintenance,
room service and front deskwork. Also provided
security for many special events (weddings,
conventions, parties and banquets).
1998 - 2000
Heard Museum. Phoenix, AZ
Security Officer (All Shifts)
. Post: In house security with the Heard
Museum, Cultural Art American Indian Museum.
. Dutied included opening / closing the
facility, securing all museum items and exhibits.
Loss prevention. Monitoring CCTV, fire and alarm
systems. Patrolling. Shipping and receiving.
Screening incoming and outgoing visitors, workers and
employees. Issuing keys and ID's.
. Other duties included special events
(weddings, conventions, banquets, lectures, and art
classes).
Education:
2003 - 2004
Arizona College of Allied Health. Phoenix, AZ
Medical Assistant
. Studied in the taking of vital signs,
injections, blood draws, dispensing medications,
medical terminology, EKG, CPR, first aid, eye and
hearing examinations. Along with various other
medical tests and procedures.
. Graduated 3.9 GPA. Dean's list.
References:
Michael Mann Director of Security
Perry Dull Security
Supervisor 330-***-****
Linda Wilson Security
Officer 330-***-****
Mark Moreno Judical Assistant
Thomas Sonnomann Civil Engineer
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