Cynthia A. Riendeau

** ********** ***.

Jamestown, NY 14701

abkmjc@r.postjobfree.com

716-***-****

OBJECTIVE

To obtain a full-time position that will utilize my experience in

Administrative work.

7/10 to 9/10 Starbucks, Barista -- Extensive customer service

in a fast-paced environment.

5/09 to 6/10 I lived out-of-state for one year and did not work

because I had to travel back and forth.

11/06 to 5/09 Ellwood National Crankshaft, 1 Front Street, Irvine,

PA 16329

814-***-****

Administrative Assistant

Assist the Human Resources Manager with all aspects of Human Resources.

Assist the company President with other administrative duties in a fast-

paced environment. Preparation of a bi-weekly newsletter for

employees, the company itinerary, several excel reports and

distribution of those reports through email. Preparing and completing

bi-weekly employee payroll using Syteline; this includes tracking

employee time and vacation. Preparation of organizational charts and

other safety charts using Visio. Assist Corporate HR Manager with

various projects and reports. Answered questions daily for employees

regarding health insurance, dental insurance and other benefits.

Tracking and documenting employee raises and paperwork regarding hourly

raises. Tracking of employee training and maintaining training files.

Direct daily communication with executive staff, managers and

supervisors. Participation in employee orientations and organization

of all new employee paperwork. Other duties too numerous to list.

2/03 to 9/06 Jamestown Board of Public Utilities, 95 Steele Street,

Jamestown, NY 14701

716-***-****

Customer Service Representative

Responsible for answering customer service calls for this public

utility company and responding to customer questions related to billing

questions and complaints, starting and ending electric or water

service, etc. Prepared reports relating to social services payments on

a bi-weekly basis. Tracking of electric customers with health related

problems and their physicians' notices. Tracking of dual water meter

accounts and preparing the end of the season statements. Regular phone

contact with Social Services regarding customer accounts. This

position also included working as a cashier taking electric and water

account payments and also city tax payments. I also worked

extensively with customers setting up service payment plans.

9/02 to 2/03 Dr. S. Bambrah, 320 Prather Avenue, Jamestown,

NY 14701

716-***-****

Medical Receptionist- Part-Time

Responsible for greeting patients entering office and obtaining all

insurance information. Scheduling appointments for patients with

physician both over the phone and in person. Filling out lab work

slips, filing.

1999-9/02 Dartmouth Hitchcock Medical Center, Daniel Webster

Hwy., Merrimack, NH

603-***-**** (Nashua, NH office, ask for Human

Resources)

Scheduling Secretary

Scheduled appointments in very busy internal medicine office.

Verification of insurance and authorization for cat scans and other

specialty appointments. I requested medical records in response to

physician's requests. Communication with other physician's offices for

the purpose of scheduling referral appointments. Daily communication

with physicians and nurses. Assisting patients in regard to their

insurance and future appointments.

EDUCATION

Jamestown Community College

Jamestown, NY

Working to obtain a Degree in Business

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