Customer Service Data Entry

** ****** ***** • BEDFORD, TX. • *****

817-***-**** • abkmiu@r.postjobfree.com

DAVID P. CLEMENS

OBJECTIVE

My objective in being hired for employment is to obtain a job that will offer excellent on the

job training, experience, and a career that will be a good opportunity to establish myself

long term.

SUMMARY OF QUALIFICATIONS

Chemical Immobilization Certified, 2009, DeSoto, Tx

CODE 3 Certified Animal Cruelty Investigator,2009, San Antonio, Tx.

Basic A.C.O. Certified, 2005, Tx. Dept. of Health, Arlington, Tx;

G.A.P. Certified, Flower Mound, Tx;

Euthanasia Certified, 2010, A.C.T.,

Veterinarian Technician, Texas

Army National Guard, 19D, Cavalry Scout, Fort Knox,

EMPLOYMENT

07/2008 to Current City of Irving Irving, Texas

Animal Services Officer; Enforcing city ordinances for the city of Irving’s animal services

department, in regards to owner’s and their animals being in compliance with city

ordinances regarding animals within the city limits. Assisting the public in animal related

situations, whatever the case may be. Bite coordinator for the cities LRCA, and presenting

cases in court when summoned by the courts to appear. Investigating dangerous animal

complaints and taking emergency callback, for after hours response.

08/2007 to 07/2008 Parkway Animal Hospital Grand Prairie,Tx.

Veterinarian Technician; Assisting with the pre surgery preparation including anesthetizing

of the animal before the surgery and sterilizing the surgery site mainly for spays and

neuters; administering proper doses of drugs to animals for the recovery process;

diagnosing symptoms; filling prescriptions; medical record data entry; client education;

prepping the surgery rooms for future surgeries; cleaning and sterilizing the tools for

surgeries; monitoring animals while under anesthetic; client patient check in/out; aftercare

education

03/2005 to 08/2007 VCA Fort Worth Animal Med. Cntr.Fort Worth, TX.

Customer Service Representative; Answering phones; scheduling appointments; customer

service; confirmation phone calls; medical record data entry; public education; public

relations with other clinics; new client patient data entry;

04/ 2004 to 12/2006 City of Grand Prairie Grand Prairie, TX

Animal Services Officer; Enforcing the cities ordinances regarding animal welfare within

the city limits; animal husbandry; veterinarian technician work within the shelter;

assisting with getting the animals adopted from presenting them on TV, to bringing

them to local facilities to have the public view them; animal euthanasia; public

education; public presentations regarding animal awareness in the community;

community service presentations to local elementary and junior schools for rabies

control awareness; issuing citations for offenders; data entry; presenting court cases.

02/2002 to 01/2004 Humane Society of the U.S. Dallas, TX

Veterinarian/Surgery Technician; Assisting with the pre surgery preparation including

anesthethetizing of the animal before the surgery and sterilizing the surgery site

mainly for spays and neuters; administering proper doses of drugs to animals for the

recovery process; diagnosing symptoms; filling prescriptions; medical record data

entry; client education; prepping the surgery rooms for future surgeries; cleaning and

sterilizing the tools for surgeries; monitoring animals while under anesthetic; client

patient check in/out; aftercare education:

01/2000 to 01/2002 Acadiana Security Plus, Inc. Broussard, LA.

Sales/Service/Dispatch Personnel; Monitoring home and business security systems and

dispatching the appropriate authorities when an alarm was not just accidental;

monthly monitoring of security; daily checks of system functions; programming alarm

system panels to report as necessary for the correct signals to be sent to the

dispatch station; over the phone and in home sales and demonstrations of alarm

systems before and after they were installed for security reason; coordination

contractors on the job site to efficiently and quickly get systems installed and up and

running; sales of home theatre, lighting and security; customer solutions with their

existing or new systems; technical support; collections; reestablishing existing

accounts of older systems to bring in revenue from older systems for new contracts:

EDUCATION

1998 Graduated Faith Christian Academy Beebe, Arkansas

High School Diploma

I obtained my high school diploma after completing 12 years of schooling.

I tested for and received my GED from the state of Arkansas by the state

school board

REFERENCES

Patrick Casey; Verizon Wireless 402-***-**** Brother

Lori Sanderson; Parkway Animal Hosp. 817-***-**** Friend

Denny Islas City of Irving 972-***-**** Supervisor

Robert Wright City of Irving 214-***-**** Friend

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