**** ******* ***** ***

Place ***-****

Rockford, IL

61109

Dawn R Miller

Education 2006 - 2007 Cardinal Stritch

University Beloit, WI

Certificate in Human Resource Management GPA

4.0

**** - 2001 Dallas Baptist University

Dallas, TX

Bachelor's Degree Business Administration GPA

2.9

Training and

Advanced Study

Employee Development; Wage, Salary, and Benefit

Administration; Health &

Safety; Employee & Labor Relations; Staffing: Selection &

Placement

Professional 2006 - Present Rockford Public Schools

experience Rockford, IL

Student Services Administrative Assistant

(Roosevelt Alternative High School)

Bi monthly presentations (including powerpoint) to

perspective parents and students (room prep set up

and break down)

Act as Administrative Assist to the Principal (HR

duties)

Recommends for hire (submitted timely)

Organize and implement semi monthly student

Orientation

Collaborate with staff members, administration,

community agencies and families to provide

alternative student support

Coordinate intake /exit process and transitions

between schools

Plan, organize, and direct special events (ie;

Commencement ceremony)

Process requests for transcripts, disability

information, GED applications, following FERPA

guidelines

Quarterly newsletter, monthly meeting minutes

Work with a diverse population including at risk

youth

2005 - 2006 Milestone, Inc. Rockford, IL

Resident Services Coordinator (RSC)

Direct supervisor to Group home staff (hourly and

salaried)

Yearly performance reviews, reprimands,

accommodations

Determined time off availability, payroll

Ensure employees adhere to Administrative Policy

and Procedures

Monitor staff work hours and overtime, biweekly

calculations

Annual tracking of employee development and

training requirements

Conduct exit interviews

2002 - 2004 Rockford Business College. Rockford, IL

Director of Office Operations and Human Resources

Interview, hire, orient, and train new employees

Benefits administration: Medical, FMLA, disability,

Workers Comp, 401k, AFLAC, COBRA

Payroll administration and support (ADP)

Recruitment and retention of staff

Bank reconciliation and budgeting; monitored

student accts, A/R, A/P

Processed payments, refunds, and overpayments from

PELL, scholarships, student loans, etc.

Customer Service Supervisor (front desk/maintenance

dept)

Design and implemented Customer Service Standards

Order supplies, process invoices

1994 - 2001 State of Texas DHS Dallas, TX

1999 - 2001 Adoption Assistance Case Manager

1998 - 1999 Aged and Disabled Case Manager

1994 - 1998 Medicaid & Food Stamp Case Manager

Interviewed and determined financial and functional

eligibility

Assist clients in crisis

Assist client in job search, counsel to self

sufficiency

Additional

Experience 2001-Present Professional Accounting & Tax Service

Seasonal Tax Preparer

2007-Present Kmart

Customer Service Supervisor

2002 Janet Wattles (Manhattan Counseling

Center)

Office Manager

1990-1993 Eastside Medical Clinic

Office Manager/Human Resource Manager

Additional

Education 1988 Rockford School of Practical Nursing

Graduate (no licensure)

Computer

Applications Word, Excel, PowerPoint, Access, AS400, Peoplesoft

References Available Upon Request

Contact this candidate