Erica M. Peeples BBA, MHA, LNHA
Pleasant Grove, Alabama 35127
Phone: 205-***-****
Email: *********@*****.***
EDUCATION
. License Alabama Nursing Home Administrator, March 30, 2009
. University of Phoenix, Phoenix, Arizona
. MHA - Master of Health Administration
. Faulkner University, Montgomery, Alabama
. BBA - Bachelor of Business Administration
SUMMARY
I am a Healthcare Administrative Professional with a proven track record of
accomplishments. My successes are attributed to my ability to retain
competent and dedicated staff, consistently maintain a daily flow of
operations necessary to successfully run a long term healthcare facility,
with implementation and improvements due to successful revenue projects and
corrective plans of action that are followed on a daily basis.
EXPERIENCE
April 2010 - present Father Walters Memorial Child Care Center
2815 Forbes Drive
Montgomery, Alabama 36110
Assistant Administrator- Father Walters is a Long Term Skilled Nursing Home
for children. As an Assistant Administrator, my responsibilities are
resident trust accounts, marketing and to ensure that the residents of
Father Walters ADL(activities of daily living) are met in accordance to
State regulations.
May 2009 - April 2010 Metro Podiatry & Sports Medicine
985 9th Avenue SW, Suite 405
Bessemer, Alabama 35022
Practice Manager- As an administrator, I monitor daily office activities
for two locations ( Medical West Professional Building and Brookwood
Medical Plaza), nursing homes, assisted living and independent living
facilities to include scheduling, revenue, marketing, credentialing,
billing practices, human resource practices and assisting the physician.
November 2008 St. Martin's In The Pines Nursing Facility
4941 Montevallo Road
Birmingham, Alabama 35210
I completed AIT training at St. Martin's In The Pines Nursing Facility
with a working knowledge of what it takes to successfully fulfill the State
and Federal requirements of running a Skilled Nursing Facility. While
training I was introduced to the Green House Development, known as the
"Cottages." This innovative nursing care gives residents a feeling of being
at home away from home.
April 2006 to July 2008 - UAB Medical West Hospital
995 9th Avenue SW
Bessemer, Alabama 35022
Clinic Coordinator-My responsibility as a Coordinator is inclusive of but
not limited to the management of 12 hospitals owned clinics. The Clinic
specialties are Family Practice, Internal Medicine, Pediatrics, Obstetrics,
Ophthalmology and General Surgery. Daily operations are Billing and
Insurance Follow up, ICD-9/CPT- 4, Human Resource Practices, Compliance of
JCAHO regulations, Nursing Practices, Clerical Disciplines, Best Practice
Implementation and Resolution, Revenue Cycle Team Leader, and Validation of
Accounts Receivables.
August 2001 to July 2005 - University of Alabama Health Services Foundation
500 22nd Street South
Birmingham, Alabama 35233
Administrative Support Specialist - I was responsible for the supervision
of the clerical staff for seven Maternal Fetal Medicine Clinics. My duties
were inclusive of but not limited to Validation of Accounts Receivables,
Accuracy of Daily Clerical Practices, Discipline, Schedule Maintenance of
Staff and Human Resource Practices.
Office Service Specialist III - Under minimal supervision, I served as a
liaison for ENT, OB/GYN, OB/GYN Oncology, Reproductive Endocrinology and
Plastic Surgery. My responsibilities were the maintenance of daily
operations, which included; accounts receivables, scheduling surgeries,
return appointments, laboratory and radiology procedures, data entry of CPT
4 and ICD 9 Coding.
Patient Service Specialist - My responsibilities for the Urology Practice
included scheduling Patient Appointments, Laboratory procedures, Nuclear
Medicine and Imaging Procedures. I also provided daily expertise in
implementing Best Practice to other employees which included schedule
maintenance, data entry of CPT 4/ICD 9 Coding and accounts receivable.
June 1997 to March 1999- Urology Centers of Alabama
3485 Independence Drive
Homewood, Alabama 35209
Medical Receptionist - I coordinated clinical activities for a 13 Physician
Urology Practice. My duties and responsibilities included scheduling
procedures for multiple hospital sights in the Birmingham area. Office
activities required obtaining records for newly scheduled patients,
accounts receivable, data entry and maintaining office charts and logging
patient charges.
December 1996 to June 1997 - MedPartners, Hoover, Alabama
Patient Account Specialist - My responsibility was billing and insurance
follow for a regional business office. I handled claims and posted accounts
receivables for a Plastic Surgery Practice in Atlanta, Georgia.
June 1990 to February 1996- University of Alabama Hospital
1801 University Blvd.
Birmingham, Alabama 35233
Office Service Specialist II- My responsibility included journaling of
daily Operative Records for Charge Entry, Editing Surgery Dictation and
Obtaining Physician Signature.
Unit Secretary Operating Room - In the OR, I coordinated the operating room
schedule that consisted of 25 rooms. My job included sending for patients
to pre- op holding, ordering x-rays, blood products, supplies and
equipment, maintaining physician pagers and telephone calls, scheduling
emergency and add- on surgeries and communicating with anesthesia.
Unit Secretary Neurosurgery- I served as Unit Support for Neurosurgery. As
Unit Secretary for Neurosurgery I attended to the needs of the patients,
physicians and nursing staff. These duties included answering the
telephones, patients and family requests and transcribing doctors' orders.
SKILLS AND TERMINOLOGY EXPERIENCE
Cardiology
Neurosurgery
Otolaryngology
Urology
Maternal Fetal Medicine
Orthopedics
Ophthalmology
Plastic Surgery
Obstetrics and Gynecology
Developmental Optometry
Reproductive Endocrinology
Family Medicine
Internal Medicine
Credentialing
CPT 4/ ICD 9 Coding
Billing and Insurance Verification and Follow Up
Microsoft Word, Excel and PowerPoint
Medical Software: IDX, Medysis, Promed, Meditech
REFERENCES
Linda Robertson, LNHA (205) 314-
4123
Preceptor (St. Martin's In the Pines)
Susan Moore, DON (205) 314-
4106
St. Martin's In the Pines
Shalon Henderson, RN (205) 370-
7241