Sara L. Sloan
* *** *. ******* **** Unit B, Fallbrook, CA 92028 760-***-****
objective
To be a resourceful, customer oriented and effective
negotiator seeking opportunity in Sales, Purchasing
and/or Repairs where the opportunity for utilizing my
strongly developed set of skills will continue to
grow with a company that will encourage and reward.
Experience
Customer Account Manager
06/04 to 11/09
JM International Airline Support Division, Vista, CA
Achieved "Sales Person of the Year" award in 2008.
Maintained existing accounts by providing proactive and
timely customer service through relationship management
and partnership building.
Administered all daily sales activities with customer
using best efforts to close sales within financial
targets.
Assisted with the development of pricing strategy to
maximize competitiveness within the market place.
Observed and analyzed current market trends and sales to
meet existing customer needs and future demands.
Knowledge of AS9001 rules and regulations.
Prepared all request for quote requisitions and purchase
orders.
Reviewed any damaged material and followed up with
supplier to provide RMA and credit on account.
Commercial Department Assistant 07/01
to 06/04
Grangetto's Farm & Garden Supply, Escondido, CA
Performed supply chain functions including vendor
interface, purchase order processing, inventory release,
and PO follow-up for commercial sales.
Managed inventory through inter-store transfers in
response to demand pattern variability.
Managed Commercial Department negative reports, perform
root cause analyses and prepare formal reports including
recommended corrective actions.
Provided assistance to customers on sales floor helping
them make decisions on
products.
Supported retail side of business with additional
purchasing and vendor related inventory duties.
Reconciled daily receipts for both Commercial divisions.
SKILLS
Excellent customer service skills.
Development and maintenance of supplier relationships.
Extensive use of Quantum database, SAP system and Ariba
system.
Excellent Microsoft Word and Excel skills.
Experience with legacy inventory management software.
Education
Palomar Community College, San Marcos, California
Current
MiraCosta Community College, Oceanside, California 09/97 to
05/99
references
Available upon request.