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Customer Service Sales

Location:
Fallbrook, CA, 92028
Posted:
September 29, 2010

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Resume:

Sara L. Sloan

* *** *. ******* **** Unit B, Fallbrook, CA 92028 760-***-****

objective

To be a resourceful, customer oriented and effective

negotiator seeking opportunity in Sales, Purchasing

and/or Repairs where the opportunity for utilizing my

strongly developed set of skills will continue to

grow with a company that will encourage and reward.

Experience

Customer Account Manager

06/04 to 11/09

JM International Airline Support Division, Vista, CA

Achieved "Sales Person of the Year" award in 2008.

Maintained existing accounts by providing proactive and

timely customer service through relationship management

and partnership building.

Administered all daily sales activities with customer

using best efforts to close sales within financial

targets.

Assisted with the development of pricing strategy to

maximize competitiveness within the market place.

Observed and analyzed current market trends and sales to

meet existing customer needs and future demands.

Knowledge of AS9001 rules and regulations.

Prepared all request for quote requisitions and purchase

orders.

Reviewed any damaged material and followed up with

supplier to provide RMA and credit on account.

Commercial Department Assistant 07/01

to 06/04

Grangetto's Farm & Garden Supply, Escondido, CA

Performed supply chain functions including vendor

interface, purchase order processing, inventory release,

and PO follow-up for commercial sales.

Managed inventory through inter-store transfers in

response to demand pattern variability.

Managed Commercial Department negative reports, perform

root cause analyses and prepare formal reports including

recommended corrective actions.

Provided assistance to customers on sales floor helping

them make decisions on

products.

Supported retail side of business with additional

purchasing and vendor related inventory duties.

Reconciled daily receipts for both Commercial divisions.

SKILLS

Excellent customer service skills.

Development and maintenance of supplier relationships.

Extensive use of Quantum database, SAP system and Ariba

system.

Excellent Microsoft Word and Excel skills.

Experience with legacy inventory management software.

Education

Palomar Community College, San Marcos, California

Current

MiraCosta Community College, Oceanside, California 09/97 to

05/99

references

Available upon request.



Contact this candidate