NAKIA D. SPANN
I have proven ability to
implement organizational change
within customer service oriented
environment to create positive
change. outstanding skills in
solutions, strategic assessments
and effective communication.
09/2009 - present
IQOR/Metro PCS
Columbus, OH
Customer Account Executive
Customer account representative,
handling all aspects of companies
services, account balances,
problem solving, scheduled
appointments and maintained
client relation for completion of
task at hand. Grouped with
companies highest percentage of
sales closing rate, while
maintaining sales quota monthly.
In current communication with
external Technicians, completing
tenant improvements to ensure
adherence to time schedules on
behalf of client company
relations.
02/2008 - 08/2009
Burger King
Huntsville, AL
Cashier
Greeting customers, maintaining
the cleanliness of the store.
06/2007 - 10/2007
Abercrombie & Fitch
Huntsville, AL
Model/Cashier
Store maintenance, greeting the
customers, cashier
Maintaining the cleanliness of
the store
03/2007 - 08/2007 Chick -
Fil - A
Huntsville, AL
Drive-thru Cashier/Drive-thru
headset
Store maintenance, Customer
service, Cashier
Greeting the customers at the
drive-thru
08/2006 - 01/2007 McAllisters
Deli
Huntsville, AL
Waitress
Customer service, Store
maintenance, handeling the food
2005 -2007 Oakwood College
Huntsville, Al
Reynoldsburg High School
Reynoldsburl, OH
over five years experience in
customer service
Jana Louis
Linda Sanders
Andrew Lee
Chris Alexander
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