High School Medical
Resume:
Michelle L. Westafer
**** ******** ****** ? Walkerton, Indiana ? 46574
Home: 574-***-****, Cell 574-***-****
abkm83@r.postjobfree.com or abkm83@r.postjobfree.com
Desire a position in which my interest in the law field will be challenged;
fostering new career opportunities and where my skills in research,
communication, and a passion for law can assist in the protection of the
public interest.
Summary of Qualifications
. Effective in stressful situations.
. Dealt tactfully and effectively with difficult
complainants/victims/suspects.
. Action-oriented, focused on solving immediate problems.
. Highly organized with attention to detail and ability to service
several transactions simultaneously.
. High sense of diligence and ability to effectively multi-task several
complex assignments in short periods of time.
. Broad range of knowledge in both areas of criminal and civil law.
Professional Experience
March, 2000 - Current Town of Walkerton -
Walkerton, IN
Emergency Dispatcher
. Receive and prioritize calls and complaints from the public concerning
crimes, fires, and medical emergencies; question the caller to
determine the nature of the problem.
. Enter information into the computer aided dispatch (CAD) system
verifying the location and determining the appropriate responder.
. Dispatch personnel and equipment to scene of emergency while
maintaining radio contact, scan status and computer screen to
determine units available.
. Broadcast orders to police and other emergency units in vicinity to
investigate complaints and relay instructions or questions from other
units.
. Determine type and nature of personnel and equipment needed.
. Maintain verbal contact with caller for the purpose of updating in-
progress calls and continually update responding units.
. Maintain log of all radio transmissions as to time, duration, and
message.
. Relay general information to the public and refer callers to proper
offices.
. Perform follow-up on dispatches.
. Perform historical data and background searches in order to safeguard
the responding emergency personnel and citizens.
. Perform call taker duties consisting of receiving detailed information
from citizens requesting police or other emergency service, entering
this information into the CAD system, processing this information, and
giving any applicable instructions to the citizen.
. Perform demonstrations and provide explanations for visiting
dignitaries, citizen groups, and potential customers of the CAD
system.
. Use a wide variety of resource materials to aid police officers,
firefighters, and EMS in the field such as city and telephone
directories, law enforcement directory, street location guide, and
hazardous materials chemical book.
. Train new dispatchers
. Responsible for the department's preparation of monthly statistics for
the Chief of Police.
. Prepared Uniform Crime Reporting (UCR) for the Town of Walkerton
- The Uniform Crime Reports give a nationwide view of crime
based on statistics contributed by state and local law enforcement
agencies and submitted to the FBI.
. Assist with police fundraisers
. Shop with a Cop
- Responsible for
raising money each year for Shop with a Cop for underprivileged area
children during the Christmas season.
- Responsible for organizing fundraisers
September, 2004 - 2007 Plymouth Police Department -
Plymouth, IN
Part-time Dispatcher
. Received and prioritized calls and information for police matters.
. Entered information into the CAD system.
References
Shayne Landry
Police Officer - Patrolman
New Carlisle Police Department
54962 Quince Rd.
South Bend, IN. 46628
Brett Verkler
Police Officer - Patrolman
Walkerton Police Department
16217 6th Rd.
Plymouth, IN. 46563
Julie Cassady
Dispatcher / Coordinator
Walkerton Police Department
Walkerton, IN. 46574
Greg Vandall
Police Officer
Mishawaka Police Department
Doug Baker
Retired
308 Clarke Blvd.
Walkerton, IN. 46574
Robert Hockett
Town of Walkerton Street Department
705 Indiana St.
Walkerton, IN. 46574
Education and Professional Certification
Indiana University 2008 - Current
. Working to obtain a Bachelor of General Studies
. Currently hold 60+ credit hours
University of Phoenix 2004 - 2007
. Human Services/Management
- Obtained 56 credits and transferred to Indiana University
John Glenn High School - Graduated 1998
. General Studies Diploma
Certifications
. CPR
. EMD (Emergency Medical Dispatch)
. NCIC / IDACS (National Crime Information Center; Indiana Data and
Communications System)
. FEMA (Federal Emergency Management Agency)
. UCR (Uniform Crime Reporting)
Computer Skills: Microsoft Office, Word, Excel, PowerPoint, Windows, Word
Perfect, CISCO V12, OpenFox, 70-80 WPM
Contact this candidate