Customer Service Sales Representative
Resume:
S hellene Golik
L ake Oswego, OR. 97035
abkm79@r.postjobfree.com
T he opportunity to join a growing organization that has need for a Receptionist / Customer
Service Specialist, which is challenging and rewarding.
I am an extremely hard worker, punctual, reliable, responsible, patient and learn quickly. I
am upbeat, cheerful and easy to get along with. I am comfortable working independently or
as part of a team. I work well under pressure and I am able to multi-task efficiently. I
s trive to make sure the patient or customer is happy with the service they receive.
SKILLS
Customer Service, Type 90 wpm, 10-Key, Mult i-Line Phone Systems, Mul ti-Tasking,
P rocessing Co-Pays, Coordination of Referrals, Data-Ent ry, Filing and Schedule
Coordination.
EXPER IENCE
H ug-A-Bubba’s Doggie Daycare and Grooming
A nimal Caretaker
Portland, OR.
M arch 2, 2010 – June 7, 2010
D uties: Customer service, watch and play with large and small dogs, clean up any messes,
check in and check out animals for daycare and grooming, help the groomer with bathing,
keep daycare clean and run the daycare on Saturdays.
Carden Cascade Academy
Assistant
H illsboro, OR.
J uly 24, 2009 – Aug. 28, 2009
D uties: Customer service, errands inside the school, kept inside of school clean and
p resentable. Prepared and served snacks to the students and supervised the students
d uring recess.
Phoenix Merchant Processing
Sales Representative
Beaverton, OR.
Feb. 9, 2009 – April 17, 2009
D uties: Outbound calling, customer service and setting appointments for the company
agents.
Self – Employed
Horse Trainer
Vancouver, WA.
A ug. 2005 – Dec. 2007
D uties: Customer service. Exercise, groom, feed and t rain foals, mares, geldings and
s tallions.
The Vancouver Clinic
Medical Receptionist
Vancouver, WA.
Sept. 1997 – Sept. 2000
D uties: Customer service, answer multi-line phone system, make patient appointments,
check in patients, process co-pays, data entry and coordinate referrals.
E DUCAT ION
Battleground High School
Battleground, WA.
G raduated in 1990
Concorde Career Institute
Portland, OR.
G raduated in 1997
Thank you for taking the time to look over my resume. I look forward to hearing from you
i n the near future.
Sincerely,
Shellene Golik
Contact this candidate