Customer Service Quality Control

SHARON TURLEY

*** *******; PO Box ***; Tovey, IL 62570

217-***-****

Email: ********@*****.***

STATEMENT

I am efficient, outgoing, learn quickly and am interested in growing with

your business.

HIGHLIGHTS

. Customer Service ? Reception

. Lead Assembly: Oversee production work ? Supervision

. Inspection and quality control

. Daily opening of cosmetology store; nightly bank deposits

. Customer & employee scheduling

EDUCATION

. Cosmetology training; Lake Victoria; Springfield, IL 1982

. Lanphier High School/Lawrence Adult Center; Springfield, IL GED 1982

EMPLOYMENT HISTORY

Community Volunteer-20 hours per week

Sojourn Shelter & Services

Springfield, IL 2010-current

. Special projects

Resistance Spot Weld Operator

Bunn-O-Matic

Springfield, IL 2003-2008

. Production assembly & Quality control

. Cosmetic and structural welding of production

. Spot welding stud to metal, as well as nut and screw welding

Lead Assembler

Phoenix International/John Deere

(Formerly Illini Technology)

Springfield, IL 1997-2002

. Lead assembly for light circuit board assembly

. Assembly & set-up of production flow lines

. Supervised a group of assembly line employees to oversee production

rates and quality control

. Responsible for inspecting all incoming materials for production,

assembly & distribution

Cosmetology Assistant

Cuts & More

Springfield, IL 1993-1997

. Assisted professional cosmetologists with preliminary work

. Responsible for all aspects of the stylist business

. Managed the everyday operations such as daily opening of the store,

customer & employee scheduling, customer service and nightly bank

deposits

Contact this candidate