SANDRA COPE
Commerce, GA **529
*****@**********.***
706-***-**** (home) 937-***-**** (cell)
SUMMARY
Accomplished Senior IT professional with a strong background in training
and workshop development. Extensive experience in analyzing systems in all
phases of the product life cycle to engineer successful business solutions.
Excellent interpersonal and communication skills with a history of
establishing rapport among customers at all levels of management and cross-
functional business units. Proven ability to lead and train employees to
achieve desired results and creative solutions. Effective in developing
test plans and organizing classes to facilitate a learning environment.
CORE COMPENTENCIES
Project Management Training Creative Innovator
Critical Thinker Analysis & Design Communication
TECHNOLOGIES
Platforms: UNIX, MVS, IBM, WINDOWS XP
Languages: SQL, COBOL, IDEAL, CICS, JCL COBOL/DC, HTML, QUIKJOB
Databases: IDMS, SYBASE, DATACOM/DB, DB2, SQL SERVER
Tools: PANVALET, TSO/ISP, ROSCOE
Applications: MS OFFICE SUITES, FRONTPAGE
PROFESSIONAL EXPERIENCE
Central State University (Wilberforce, Ohio)
2009 - 2010
Adjunct Instructor
Instructor for "Microsoft Office 2007" Class
. Developed lesson plans to cover the material and assignments for the
class.
. Administered tests, graded papers and recorded the grades.
. Assessed the performance of the students in the class for midterm and
final grades
LexisNexis Technology (Miamisburg, Ohio) 1997 - 2008
World leader in providing information management to legal and professional
firms.
Senior Software Engineer
. Developed material and provided training of new software and procedures
to fellow team members.
. Provided leadership and coordinated projects through all phases of
development including the requirements and releases phases. Monitor team
sizings and budget on all assigned projects.
. Assumed lifecycle ownership for applications, which included overseeing
all enhancements, monitoring reliability and availability, and
identifying future direction of the application.
. Provided support and worked with maintenance team when contacted about
problem to provide secondary support and assistance within a timely
fashion based on severity.
. Developed and maintained an accurate system inventory for assigned
applications to include: application, servers, users, 3rd party software,
application components and application interfaces. Retired little used
and low value application components.
. Designed, coded and tested software using COBOL, COBOL/DC, SQL, and CICS
COBOL to be executed on an IBM mainframe, UNIX and SQL Server
environments.
Central State University (Wilberforce, Ohio) 2004
Adjunct Instructor
Instructor for "Databases using Access" Class
. Developed lesson plans to cover the material and assignments for the
class.
. Administered tests, scored the papers and recorded the grades.
. Assessed the performance of the students in the class.
Computer Sciences Corporation (Dayton, Ohio) 1987 - 1997
A diversified professional services company providing solutions to U.S.
Government agencies worldwide
Senior Computer Systems Analyst / Manager
. Managed the development and maintenance of computer systems, which
included responsibility for personnel management, planning and
coordinating work assignments.
. Organized and coordinated staff training requirements, coordinated
workshops and customer training sessions.
. Designed and developed a standard training manual for all employees to
ensure adherence of standards and procedures.
. Developed Client Server Applications interfacing with IBM mainframe and
DB2 and ORACLE databases.
Premark International (Troy, Ohio) 1983 - 1987
Carlson Marketing Group (Dayton, Ohio)
1980 - 1983
St. Joseph Mercy Hospital (Ann Arbor, Michigan)
1978 - 1980
KMS Fusion (Ann Arbor, Michigan) 1975 - 1978
EDUCATION/TRAINING
Master of Arts, Management, McGregor School of Antioch University (Yellow
Springs, Ohio)
Bachelor of Science, Business Education, Georgia Southern College
(Statesboro, Georgia)
TRAINING/CERTIFICATIONS
QUERYING MS SQL SERVER 2000 W/ TRANSACT-SQL
SQL BASIC
BASIC CLEARCASE FOR WINDOWS
WORKING EFFECTIVELY WITH INDIA
HTML 4.0
FILE-AID/MVS
XPEDITER FOR MAINFRAME
Microsoft Applications: FRONTPAGE98 INTRODUCTION, FRONTPAGE98 ADVANCED,
Microsoft Office Suites
PROJECT 98 INTRODUCTIONS/MANAGING & TRACK
CA-ADS ONLINE APPLICATION DEVELOPMENT
CA-IDMS FOR THE APPLICATION PROGRAMMER
PLANNING AND LEADING EFFECTIVE MEETINGS
EFFECTIVE TEAM LEADERSHIP
TARGETED SELECTION
TIMEQUEST: INCREASING PRODUCTIVITY