Customer Service Data Entry

Christine A. Davis

**** ******* *****

Shreveport, LA 71109

USA

318-***-**** Home

903-***-**** Cell

************@*****.***

***********@***.***

Job Objective

Seeking long-term employment in a professional environment dealing with expert customer

service, data entry and/or cash handling at a company that is consistent in development

and growth.

Skills and Abilities

E xcellent customer service skills, five years cash handling experience, clear speaker for

telephone service, good handwrit ing, typing at 45wpm or more, expert in using ten key

n umber pad by touch, intermediate knowledge in the use of M icrosoft power point, word,

works, excel, and outlook, will t ravel when needed, willing to work overtime

E ducation

G raduate of Huntington H igh School in Shreveport, LA

Currently attending Northwest Louisiana Technical College in the Culinary Arts Program

S tarted 8/23/2010 to 05/2012 hours are from 8am-2:30pm

Work Experiences

11/2008 to 01/2010- Capital One Bank (5836 Hollywood Ave, Shreveport, LA 71108) Bank

Teller- Using the G.A.I.N motto (Greet with a eye contact and a friendly smile. Analyze

customers needs. Inviting the customer to come again. Note what you can help customer

w ith next time) t ransact with customers on there banking needs over the counter, in the

d rive thru, and also over the phone with needs such as account withdrawls, deposits,

balances, statements, loan and credit card payments, cash advances, mailing and faxing,

and int roducing them to a relationship banker when necessary

01/2008 to 07/2008-Time Warner Cable Entertainment (2204 Long Beach blvd Compton, CA

90221) Cable Store Professional- Assist customers with cable bill payments, answering

b illing questions and concerns, exchange, issue, and return cable, phone, or internet

equipment, nightly equipment inventory, mild phone answering, and scarce data entry

t hrough Microsoft excel and outlook, strong cash handling, compare total printouts of daily

t ransactions, balancing and verify funds of other associates and myself

07/2007-01/2008 Helpmates Staffing (2780 Skypark Dr./Suite 115 Torrance, CA 90505)

Cable Store Professional- Assist customers with bill payments, answer billing questions and

concerns, exchange, issue, and return cable, internet, and digital phone equipment, balance

and compare funds to daily batch summary printout. Duties somewhat similar to most

recent employer. Worked for TWC through temp agency was converted to full t ime with

T ime Warner after completing 500 hrs through temp agency

01/2007 to 04/2007- Wendy’s In ternational (6700 Industr ial Loop Shreveport, LA71129)

P ick-up Window Cashier/Customer Service- duties were to take multiple customer orders in

d rive thru, assist them in understanding menu choices, dishwashing, bun warming,

s tocking of food and other supplies that were used in the dry storage area, and also help

other positions with their duties when needed

03/2006 to 09/2006- San Francisco Oven (610B Boardwalk Ave Bossier City, LA 71111)

Customer Service Cashier and Salad/Sandwich prep- duties as a cashier was to assist

customers with orders, take them their food orders, clean dining room area, beverage

s tation, and desert stations, stock cold beverage area. After four months was promoted to

sandwich/salad prep where duties were to stock salad and sandwich stations, cut and

p repare vegetables, cheeses, and meats need for kitchen and stations to satisfy customers

w ith a quick service and enjoyable meal

08/2005 to 02/2006- T.J Maxx (7060 Youree Dr. Shreveport, LA 71105)

Customer Service Desk Cashier-duties were to assist customers with sales and returning of

merchandise that were sold at store, answer phones, oversee the down line cashiers only

calling them to register when desperately needed, held receiving and stock merchandise

a fter t ruck deliveries

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