Customer Service Manager

L inda Schulz Case

Home: 985-***-**** OR Cell: 504-***-****

L *******@*********.*** OR ********@*****.***

O BJECTIVE

A p osition using proven technical skills in a field such as computer technician,

d esktop support, etc or flight attendant.

E DUCATION

Louisiana Tech College, Bogalusa, La 2005-Present

Major: Computer Networking

Microsoft Office Applications 2003 & 2007 Microsoft word, Microsoft Exc

PowerPoint and Microsoft Outlook 2003 and 2007.

Cisco CCNA 1 Networking Basic Routers and Routing Basics

A+ Managing and Maintaining PC’s

Window’s Operating Systems 98, 2000, XP & Vista

Customer Service and Help Desk Professional

Microsoft Windows Troubleshooting Operating System XP, Vista Supportin

PROFILE

.

Familiar with MS-DOS, Microsoft Windows, 98, 2000, XP, Vista, Microsoft Wo

•

Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.

Knowledge of PC setup and installation, as well as various peripherals, data ent

•

and file updating.

Experienced in system-operations training, collections, and customer service.

EMPLOYMENT

Gibbens Pools, M etairie, La 1996-1998

Office Administrator

. Responsible for various office functions, including mail sorting, payroll, custom

support.

. A ccounting, data entry and filing. Customers in computer-system setup and

o perations

. Gained excellent experience in system operations and various types of hardwa

and software

Docute Electrical, K enner, La 1995-1996

O ffice Manger

Customers in computer-system setup and operations. Responsible for various of

•

functions, including mail sorting, payroll customer support accounting, data ent

and filing.

Gained excellent experience in system operations and various types of hardware an

software.

S t. Tammany Sheriff’s Office, C ovington,La 1991-1992

Deputy:

Finger printing, filing, doing various office related tasks.

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R eference

Alan Baltimore

L ouisiana Tech College

Instructor-LTC

985-***-**** Ext: 127

Shelia Singletary

Louisiana Tech College

Director of Institutional Research

985-***-**** Ext: 145

Rodney Boudreaux

ATT

District Manager

Cell : 985-***-****

Herbert Savage

Dell Tech

Home: 985- 892-7768

Cell : 985-***-****

Bob Gibbens

G ibbens Pools Own

Cell: 504-***-****

Contact this candidate