Customer Service Sales Representative

Location:

Posted:

September 29, 2010

Lorely Ugalde

Miami, Fl *****

Customer Service /Inside Sales Representative

• Answered a busy multi line system

• Received and distributed mail

• Scheduled pick ups for Fed Ex/ Ups

• Customer service

• Quickly and efficiently became familiar with all 3,000 Vinyl Corp products

• Dealt with the Miami customers mostly

• Coordinated the importing and exporting material

• Followed up on clients as there order was complete

2005-2006 Dr. Stephen Miller Miami, FL

Front Office Receptionist

• Making and receiving calls

• Preparing patients charts

• Scheduling appointments

• Medical insurance authorizations for any all procedures.

• Charging co pays and handling patient medical records

2003–2005 Dr. Jacqueline Redondo Miami, FL

Medical Assistant /Customer Service

• Making and receiving calls to customers

• Preparing patient charts for there next scheduled appt.

• Taking patient x-rays, prepping patient’s for casting and assisting the doctor with

minor in office procedures.

• Bilingual working environment

Education

1997 Coral Gables Senior High Miami, FL

2009 South University Online (AA) Savannah, GA

2010 Miami International University of Art & Design (BFA) Miami, FL

2010 Florida International University (BA) Miami, FL

Skills Word, Excel, Outlook, Internet and Bilingual (Spanish)