Customer Service Medical Billing

LEISA L. NIMRICK

*** ****** *****, **********, ** 40324

Phone: 502-***-**** (E-mail: **********@***.***

Objective

Seeking a long-term career opportunity in which I can

utilize my customer service skills and am able to grow and

contribute to the team.

Summary of qualifications

I have many years experience in customer service. I also

have experience with maintaining medical files, and the

operation of various office equipment. I recently attended

the Academy of Dental Assisting where I proficiently

demonstrated basic dental business office skills, as well

as basic dental assisting and expanded duty skills. I am

dependable, ethical, and able to multitask efficiently.

Work experience

[12/09 - 8/10] Family Dental Center, Frankfort, KY.

Expanded Duties Dental Assistant - 4 handed chair-side

dentistry, digital and panoramic x-rays, impressions.

instrument sterilization and placement of composite

fillings.

[09/08 - 07/09] East-West Staffing, Fort Madison, IA.

General Laborer - Temp-to-hire employee in display cells at

Scott's Company.

[12/06 - 03/08] CCMSI, Danville, IL.

Claims Associate - Process bills for workers compensation

claims, log medical notes, and general office activities.

Also provide telephone support to both cliental and

providers.

[08/06 - 12/06] Walgreens Accounting Center, Danville, IL.

3rd Party Retroactive Billing Clerk - Process billings,

rejects, and refunds for prescription claims on behalf of

all Walgreens pharmacies. Also provide telephone support

to pharmacy staff and customers questioning billings.

[11/90 - 03/06] AT&T / formerly SBC, Danville, IL.

Directory Assistance Operator - Personally handled over

1,200 calls per day with an emphasis on accuracy while

achieving the average call time set forth by the company

guidelines. Also assisted the supervisor's desk with calls

transferred for further assistance.

[10/84 - 06/91] Target Store, Danville, IL.

Lead Cashier - Responsible for opening and closing

registers and supervising cashiers.

Education

[12/2009] Academy of Dental Assisting, Frankfort, KY

Dental Business Office Certificate

Basic Dental Assistant Certificate

Dental Radiographs

Dental X-ray Technique

Expanded Duties Dental Assisting Certificate

[03/2006] Danville Area Community College, Danville,

IL

Medical Billing and Insurance Certificate

Business Computers

[06/1984] Graduated from Danville High School, Danville,

IL

Contact this candidate