Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Fresno, CA, 93705
Posted:
September 02, 2010

Contact this candidate

Resume:

Ms. Tami Dunehew

**** *. ***** ***.

*****

Tel: 559-***-**** / 559-***-**** Mob: Email: abklw2@r.postjobfree.com

Administrator

Career Details

Community Services Officer (April 2001 June 2010)

City of Fresno, Fresno, Ca

Major Accountabilities: During my nine years with the Fresno Police Department, I held several positions.

Each one with very different responsibilities. In the beginning of my career I investigated low priority crimes

and wrote criminal reports. I was responsible for testifying in court when needed.

Next I wastasked as a Crime Prevention Officer which required me to conduct fundraisers and I was

fortunate to gather very valuable public speaking skills through the Neighborhood Watch meetings in which I

was in charge of.

My next position was a Grant Coordinator. I was responsible for writing and coordinating several grants. I

also collected and maintained a statistical database for the Police Department. In addition to my normal

duties I coordinated a court ordered DUI program. I scheduled guest speakers, purchased material and

equipment, and kept a class log. I was in control of the class' money and kept a budget. I am familiar with

with Microsoft Excel, Word and Powerpoint. I have created spreadsheets on Excel and wrote grant reports

on Word. I have also created several presentations on Powerpoint.

Finally, I served as one of the Fresno Police Department's tow coordinators. My duties included random

audits of the tow companies on the department's tow rotation list, gathering statistical information regarding

the department's tows, answering citizen's concerns regarding the towing of their vehicles, and performing

tow hearings.

I also performed as a tow dispatcher at DUI checkpoints for over 5 years. My duties would include taking

tow orders from officers via the radio and calling the tow companies with the officer's location.

Waitress (April 1996 April 2001)

Denny's, Clovis, CA

Major Accountabilities: I was responsible for taking and delivering food orders. I was also a back up shift

manager. I managed the late shift for almost a year. While I was managing, I was responsible for collecting

money from the cashier and preparing a deposit. I helped cook when needed.

Waitress (August 1992 April 1996)

Denny's, Tulare, CA

Major Accountabilities: I was responsible for taking and delivering food orders. I answered telephones. I also

prepared food for the shift.

Educational

Clovis Adult Education, Clovis, CA (March 2001 – April 2001)

Additional Skills

• Admin & Clerical Jobs Admin, Administrative Assistant, Clerical, Clerk, Data Entry, Receptionist

• Customer Service Customer Service Clerical, Customer Service Rep, Entry Level Customer Service

• Government City, Police

• Information Technology Database

• Catering/Hospitality Kitchen Staff, Restaurant Manager, Waiting/Bar Staff,

References

Name: Captain Greg Garner

Company Name: Fresno Police Department

Address: 2323 Mariposa Mall Fresno, CA 93721

Phone: 559-***-****

Email: abklw2@r.postjobfree.com

Name: Sgt. Dave Gibeault

Company Name: Fresno Police Department

Address: 2323 Mariposa Mall Fresno, Ca 93721

Phone: 559-***-****

Email: abklw2@r.postjobfree.com



Contact this candidate