Customer Service Representative

***** *** ** • P.O. Box *** • Somerville, TN *****

Phone 901-***-**** • E-mail ***************@*****.***

JENNIFER ECHOLS

Objective

To obtain a position as an office Secretary in which my computer knowledge, and organizational abilities

can be fully utilized

Qualifications

• Analytical thinking, planning • Strong verbal and personal communication skills • Accuracy and

Attention to details • Organization and prioritization skills • Problem analysis, use of judgment

and ability to solve problems efficiently • Adaptability and ability to work under pressure •

Works well independently as well as part of a team • proficient in Microsoft Word, Excel, and

PowerPoint •

Education

November 2008-Present National College of Business and Technology

Pharmacy Technician, Associate Program

Professional experience

November 2008-Present Wonder Years Learning and Enrichment Center Secretary

Maintains office files, handles scanners and computer software efficiently, prepare and update the

policies and office procedures and ensure that they are followed, keeps inventory of our office and

classroom supplies and make sure they are stocked weekly, circulates information using telephone,

email, letters and website, and various duties like planning and scheduling meetings, appointments

May 2006-November 2008 Wonder Years Learning and Enrichment Center Child Care Provider

Ensure children are supervised at all times, Provide various experiences and activities for

children including songs, games and story telling, Provide opportunities for sleep and rest time, Plan

and implement activities to meet the physical, emotional, intellectual and social needs of the

children in the program, Provide nutritious snacks and lunches, Ensure equipment and the facility

are clean, well maintained and safe at all times, Provide weekly and monthly schedules of activities

to the parents, Develop culturally appropriate programs and activities

November 2007-March 2008 Blockbuster Customer Service Representative

Provided my assistance to customers by telephone or face to face, assured that the movies

displays were organized at all times, checked in returned movies and replaced them back in their

rightful place, perform customer verifications, created new customer accounts, operating cash

register and accepting cash, check, or charge payments

Contact this candidate