Sarah Descallar
Sacramento, CA. 95842
abklua@r.postjobfree.com
Employment Objective: Seeking opportunities w/ a growing company with room
for advancement.
Summary of Skills: Skills included are the utilization of computer programs
such as: Adobe Photoshop, Adobe Photoshop Elements, Adobe Illustrator,
Microsoft Word, Word Perfect, and Windows XP. Also is intermediate with
computer functions such as the Internet and email. Experienced in customer
service relations, alarm and public safety dispatching, data entry, order
entry and telephone sales and services, and in addressing the concerns of
clients, as well as to the company being represented. Has office experience
such as filing, answering multi-line phones, typing 40 wpm, ten-key
proficient, faxing, copying, etc. Abilities include but are not limited: to
problem solving skills, excelling in a fast paced work environment,
organizational skills, handling ample amounts of paperwork, multi-tasking,
prioritizing, and maintains composure in high stress situations. Overall
pays close attention to detail, learns quickly, and works well with others,
alone, or as part of a team.
Education:
American River College in Sacramento, CA. 95841
A.A. in Liberal Arts GPA 3.2
Cal. State University of Sacramento in Sacramento, CA. 95819
*Major course work completed
Work Experience:
Mercy San Juan Hospital in Carmichael, CA. 95608
PBX Operator from 03/2009 to Present
Duties Include: Answers all incoming calls into hospital, on a multi-lined
phone board and transfers calls to proper persons and/or departments.
Locates patients per computer aided system for requesters. Announces
emergency codes to notify all hospital employees of emergency or priority
situations in order to proceed with proper protocols. Pages persons or
doctors overhead for requesters and makes daily announcements per hospital
schedule. Monitors emergency equipment such as temperature pressures, gas
levels, and fire system and notifies proper persons of unusual activity.
CALSTAR- California Shock Trauma Air Rescue in McClellan, Ca. 95652
Communications Specialist from 09/2007 to 05/2008
Duties Include: Acted as a liaison between a requesting hospital and
CALSTAR bases throughout California and outlying areas for a higher level
of care. Dispatched emergency rotor and fixed wing aircrafts when
applicable per daily inter-facility requests and was responsible for the
preparation of flight information per computer aided dispatching system.
Monitored the status of aircrafts of 8 emergency bases throughout the state
and assisted in flights via phone, with crew needs i.e. setting up
ambulance service, contacting hospitals w/ eta, etc. Answered phones, data
entry, filing, faxing and office/ admin support adhered.
Sacramento Valley Alarm in Sacramento, CA. 95819
Receptionist/Dispatcher from 06/2003 to 09/2007
Duties Include: Monitored both residential and business alarm systems in a
UL listed central station, for three local alarm companies. Dispatched
proper public safety depts. when applicable and notified responsibles.
Assisted customers with alarm system such as with code changes or clearing
system of alarms or account questions regarding payment or sales. Assisted
technicians with testing alarm systems or trouble shooting problems.
Answered phones (10+ lines), data entry, filing, faxing, office and admin
support adhered.
American River College in Sacramento, CA. 95841
Student Assistant from 08/2002 to 12/2002
Duties Include: Assisted students with using the ARC career center such as
with computer programs, job search, and faxing resumes. Greeted and
answered inquiries at front desk from students, answered multi-line phone,
and other office support functions.
Sacramento Valley Alarm in Sacramento, CA.95819
Receptionist/Dispatcher from 07/1999 to 01/2002
Duties Include: Monitored both residential and business alarm systems in a
UL listed central station, for three local alarm companies. Dispatched
proper public safety depts. when applicable and notified responsibles.
Assisted customers with alarm system such as with code changes or clearing
system of alarms or account questions regarding payment or sales. Assisted
technicians with testing alarm systems or trouble shooting problems.
Answered phones (10+ lines), data entry, filing, faxing, office and admin
support adhered
REFERENCES:
Cheryl Nobel: Central Station Supervisor
W/ Sacramento Valley Alarm
Stacey Himenez: Service Scheduler
W/ Sacramento Valley Alarm
Linda Graham: Dispatcher
W/ Sacramento Valley Alarm