Customer Service High School

Fatuma Ahmed

Phone No#: 952-***-****

Email:abklp5@r.postjobfree.com

Objective:

Seeking a Full-time position as a Customer Service Representative

Work Experience:

Zainab Computer Institute

May 2002-April 2003: Receptionist/Assistant

Assisting students with basic computer applications.

Organizing files and printing and scanning documents

Answering incoming phone calls

Scheduling appointments

Assisting with general office tasks.

Sept 2004-May 2005; Babysitter

Babysitting the children

Tutoring

South Side Family Clinic

June 2006-August 2006; Phlebotomist Training

Collected Specimens from patients of all age groups

Perform blood test in the laboratory as well as running other errands.

Data Entry

Perform EKG, cross trained in medical assistant, medical records tasks

Family Home Health Care Inc

Nov 2006-Feb 2007 : PCA

Assisting clients with daily living activities

Helping them with exercise.

Grooming, bathing, hoyerlift,etc

Medication reminder

Family Home Health Care Inc

April 2008- September 2010; PCA

Assisting clients with their daily living activities such bathing,grooming,medication reminder

Meal prep, light housekeeping,as well as running other errands

Provant Health Solutions

July-2010-Present : on call Phlebotomist

Attend Community events

Verifying patients information

Verifying patient eligibility

Collect Specimens from patients

Education:

Currently Student at Minneapolis Community Technical College obtaining my A.A degree.

Hopkins High School; High school diploma

Midwest Career Institute ; Phlebotomy Program

Qualifications:

Reliable

Detail Oriented

Typing Speed 40 wpm

Excellent communication skills

Excellent customer service skills

Can work well in a fast paced environment

Completed a course in Business management, Medical Terminology, Physiology &Anatomy

Computer Skills:

Ms.Word, Ms.Powerpoint, Ms.Excel, Ms Access 2007,Internet etc

Languages:

Fluent in English

Fluent in Somali

References:

Naima Dhodi Phone number: 952-***-****

Zahra Haid Phone number: 952-***-****

Dear Hiring Manager,

I'm very much interested in a Fulltime position as a Customer Service

Representative. I have a 1 year experience in customer service; I have

performed tasks such as answering incoming phone calls, scheduling

appointments, printing and scanning documents, data entry as well as

running other errands, I have 4 + years experience working with Microsoft

office applications such as Ms Word, Ms Excel, and Access & PowerPoint etc.

I can work well in a fast paced environment, I'm excellent at multi-tasking

and I'm a quick learner as well. Thank you for your time and consideration

and I look forward to hearing from you at your earliest convenience, I can

be reached at 952-***-****

Sincerely,

Fatuma Ahmed

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