Customer Service Data Entry
Resume:
Lala B. Riggs
Spanaway, WA *****
HOME: 253-***-****
EMAIL: abklmf@r.postjobfree.com
SKILLS
Proficient in MS Office 2002, Office Management, Office Automation, Problem
Solving, Data Entry, Customer Service, Organizational Skills and Attention
to Details, CIS (computer information system), Filing and Database
Management, Faxing.
WORK EXPERIENCE
June 2004 -September 2005. Thurston County Development Services
(Courthouse). Office Assistant 2. 2000 Lakeridge Dr SW Olympia, WA 98502
360-***-****. Copying and collating materials. Prepare bulk mailing.
Routing files to planners. Perform data entry for Fire Inspection and
Building Inspections. Created invoices for billing. Contacted customers
for public document requests. Answered phones and directed calls to
appropriate department or person. Pulled files for Environmental Health
Department. Able to meet critical deadlines for legal documents. Was
promoted from Office Assistant 1 to 2 within 6 months.
May 2001 - December 2003. Nanny (child caregiver). John & Diane DeVita,
1802 Fisher Ave, Dupont WA, 253-***-****. Responsible for the care of 2
children under 3 years old; Prepare meals; Prepare activities, Take
children to school; Take them to various activity classes; Make sure they
learn and have good hygiene. I also do light housework such as the
children's laundry, dishes, dusting and vacuuming.
December 2000 - December 2002. Community Alternatives for People with
Autism (CAPA), 12001 Pacific Ave S, 253-***-****. Performed duties as
Personal Support Counselor; Helped maintain and focused patients on their
occupational therapy skills; Kept a daily log on events and activities;
Assisted with personal hygiene; Gave medication; Restrained patients from
hurting themselves or anyone; Conducted medication counts; Retyped
documents.
May 2000 - Sept 2000. Sagem Morpho (Volt), 3700 Pacific Hwy E Fife WA,
Performed duties as Cardstager/Lead Cardstager (Criminal Fingerprint
Tracking); Paid attention to details; Responsible for distributing and
receiving criminal records from different stations; Performed daily data
entry; Responsible for maintaining workflow for up to 70 people;
Responsible for tracking over 2 million criminal files; Filed and
organized office; Reviewed and corrected mistakes on the criminal files;
Fixed problems that arose on database system; Labeled; Scanned; Found any
missing/lost records; Created new stacks of record batches; Started out as
data entry and promoted to cardstager.
November 97 - July 99. Sears Roebuck And Co, 3500 S Meridian, Puyallup,
WA, 253-***-****. Worked in Customer Service (Children's department);
Performed duties as cashier; Assisted customers in finding what they
needed; Put together baby furniture; fixed displays within Sears; Stocked;
Organized; Helped train new employees; Received certificate for outstanding
customer service.
EDUCATION
Pacific Lutheran University, 2002, 1 year, Parkland, WA, No degree
Pierce College, Associates Degree in Arts and Science, Puyallup, WA,
Graduated 99
High School, Spanaway Lake High School, Spanaway, WA, Graduated 97
TRAINING
Nurse Delegation class; Child Abuse and Neglect class; Behavioral and
Support class; CIS (computer information system) class; Filing and Database
Management class
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