Customer Service Medical

Lula Powell **** Steven Street

Cell phone 678-***-**** Sun Prairie, WI 53590

************@*****.*** Home phone: 608-***-****

OBJECTIVE

Administrative and Business Office

**** ****** *** ***demic Training - Madison Area Technical College,

Wisconsin

Graduate 5/25/2010 - Medical Reception Skills Certificate Program

. Medical Language and Terminology

. Medical Office Procedures

. Customer Service Skills

. Typing - 70 wpm typing

. M. S. Power Point

. M.S. Word 2007 - Intermediate

. Excel- 2007, Data Analysis, Web Queries, Charts, Formulas

WORK EXPERIENCE

6/2010 to present - Mary Kay Independent Sales Consultant - Skin Care and

Cosmetics Inventory, sales and supply for customer distribution

10/2008 - Care giver - elderly parent, Sun Prairie, Wisconsin

1/2010 Daily care of disabled/elderly parent

Transporting patient to medical appointments

Assisting patient with healthcare needs

4/2008 - Account Temporary Services of Robert Half, Middleton,

10/2008 Wisconsin

Office Assistant

Processing shipments of prototype sample orders to

customers

Invoicing of prototype sample shipments to customers

Assisting sales staff, account mangers with prototype

shipment orders

1/2008 - Aerotek Temporary Services, Madison, Wisconsin

3/2008 Billings Coordinator

Processing invoices and reviewing customer billing for

pharmaceutical company.

Verifying and researching contract documents and files

Posting client information

1/2007 - Horizon MRI Diagnostic Center, Garland, Texas

11/2007 Office Manager

Patient registration and billing

Verifying healthcare insurance and eligibility

Posting patient information to Athena Database for

customer billing

8/2005 - Everest College, Dallas, Texas

1/2007 Career Services Representative

Placement of students

Training students in job readiness and job search skills

Marketing to employers, physicians, and medical

clinics in the community

7/2004 to Harvest Creations, Dallas, Texas

8/2005 Self Employed, Business Owner

Start up of floral arrangement business

Marketing to public

3/2003 - Westat, Gaithersburg, Maryland

7/2004 Part Time worker-Telephone Survey

Sorting files of data

Call Center contacts to patients, physician offices

Data entry of medical survey information

1/2001 - University of Maryland Medical Systems, Baltimore,

3/2003 Maryland

Employment Specialist

Intake screening and registration of patients in Mental

Health Addiction Recovery program

Assisting participants in job readiness workshop

training

Coordinating program information with medical staff

12/1999-1/20 National Multiple Sclerosis Society, Washington, DC

01 Job Counselor

Assisted physically disable clients with job search and

training

Marketing to employers

Case management of client services

EDUCATION

Loyola College, Baltimore, Maryland

Counseling

21 credit hours (2002-2003)

Graduate University of Wisconsin

Communications

Bachelor of Arts majoring in Communications

Graduate Jackson Community College

Business Administration

Associates Degree in Business Administration

REFERENCES

References are available upon request.

Benefits of hiring Lula Powell:

V A Dependable, Diligent Worker

V Professional, Energetic

V Excellent Skills and Experience

Contact this candidate