Michele Marjorie Mahr

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**** ***** *****, ******, ** 80211* 857-***-***** abkliu@r.postjobfree.com

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OBJECTIVE Seeking a challenging full time position utilizing my Rehabilitation Counseling

Degree by assisting the youth population. Interested in a competent leadership

position employing my supervisory skills.

EDUCATION

Masters of Science in Rehabilitation and Counseling July 2010

University of North Carolina- Chapel Hill

Bachelor of Science in Urban Affairs June 1999

Hunter College, New York, NY

AAS- Advertising and Communications June 1998

Fashion Institute of Technology

Qualifications and Skills

• Extensive experience with time management, prioritizing and problem solving

• Professional experience in community development, not for profit organizations and concierge

services

• Clinical Experience working with individuals with psychiatric and developmental disabilities

• Research experience at the UNC-Chapel Hill, Eating Disorders Program

• Clinical Research experience at Vocational Rehabilitation Center in Durham, NC assisting a mental

health caseload

• Competent in the use of Microsoft Office, Adobe Photoshop, Blackboard, Pinnacle Grade book

system, CATS system

• Qualified in developing and implementing Individualized Goal Plans and Tracking applicable data

related to the vocational process

• Familiarity of Myers Briggs Personality Indicator, Campbell Interest and Skill Survey, Strong

Interest Inventory, WAIS

• Professional experience with customer relations, client interactions, coordinating events, scheduling

and office management

• Extensive experience in maintaining client confidentiality, patient records and ensuring patient

information is accurate and consistent with protocols and procedures

Most Recent Professional Experience

Vocational Rehabilitation-Counselor April 2010-July 2010

• Developed Individualized goal plans for clients with severe mental illness/polysubstance abuse

• Conducted intensive individualized therapy and counseling to clients

• Implemented Individualized Employment Plans matching the clients abilities with interests

• Facilitated and instructed an employment marketing skills classes- focused on job interviewing, job

readiness, job coaching

• Obtained a working knowledge of CATS computer system

• Established supportive relationships with clients and encouraged self-growth, self-esteem building and

positive assertiveness skills

• Conveyed relevant and beneficial information to clients who are interested in postsecondary training

• Participated in researching and evaluating vocational and psychological evaluations

Mentor and Tutor for Student –Athlete Services

Academic Support for Student Athletes- UNC-Chapel Hill May 2009-May 2010

• Worked extensively with at-risk student athletes in achieving a balance to meet the demands of athletic

performance and academic success

• Reviewed student-athlete course schedules, progress toward degree completion, and degree program

admission requirements.

• Addressed issues and concerns generated from faculty and staff related to student-athlete equity and well

being

• Corresponded regularly with Athletic Department Staff

• Qualified in the procedures of NCAA rules, regulations and eligibility criteria

• Assisted student-athletes make course selections and register for classes

• Monitored study table and provided one on one counseling when issues arose

• Helped students map their academic semester with organization tips and strategic planning skills

• Developed strong working relationships with at-risk student-athletes to foster a positive and therapeutic

environment for discussion of interpersonal and intrapersonal issues that impacted student-athletes

academic or athletic performance

Drama 116: University Supplemental Instructor January 2010-May 2010

Academic Support for Student Athletes- UNC-Chapel Hill

• Addressed students needs in study table based on the course curriculum

• Reported discipline concerns to school administrators

• Developed and administered learning assessments that would challenge students’ knowledge of material

and evaluate student’s progress

• Prepared daily lesson plans for each tutoring session with students

• Coordinated the individual students needs by adapting learning style techniques accordingly

• Attended class and documented notes to assist the student’s in comprehending the course material

Chiropractic Assistant May 2009-January 2010

Holistic Chiropractic

• Maintained and budgeted inventory for all medical equipment, office supplies and nutritional

supplements

• Managed scheduling and time off requests for all employees

• Provided direct support to doctor during nutritional consultations, chiropractic care and overall wellness

• Developed marketing strategies to increase awareness of the new office location

• Participated in promotional efforts such as outreach, workshops, events and distribution of flyers

• Educated all patients on treatment plans, payment options, nutritional supplements and the benefits of

chiropractic care

• Researched, compiled and analyzed client data and developed hypothesis based on information

• Answered telephone calls, faxed information and served as office manager for Holistic Chiropractic

International Client Liaison October 2007- June

2008

Concierge for International Students

• Developing effective and collaborative relationships with parents, students, school administrators and

government officials

• Assisted students in completing all necessary documentation for U.S. citizenship:VISAS and I-20’s.

• Instructed students in all academic areas of study on a daily basis at the college level

• Incorporated learning style techniques for students with learning disabilities

• Initiated and facilitated life skills focus groups targeting classroom behavior, discipline and time

management skills

• Monitored and evaluated student academic progress and ensured student was compliant with course

syllabus

• Advised, guided and counseled students on freshman orientation, scheduling and adjustment to the

college setting

• Participated in all daily administrative tasks such as: answering telephones, filing, data entry and

scheduling meetings for patients and students.

• Arranged travel itineraries for students during school breaks and emergency trips

• Managed short term leasing operation of 3 units available for patients visiting Boston for medical

purposes. Responsibilities include: rent collection, availability advertisement, renewal and leasing

contracts.

Private Tutor June 2007-January 2010

• Provided private tutoring to students of various ethnic backgrounds such as: Korean, Russian, Jewish

and Asian at the high school and college level.

• Addressed student’s academic needs in subject areas: 3-5 sessions per week.

• Developed goal plans to encourage students to excel in social, academic and physical well being

• Helped clients prepare and learn proactive strategies to increase performance on exams and tests

• Implemented homework assignments and lesson plans specifically targeting subject material

• Engaged students in hands-on activities/application of course content and curriculum

BUSINESS EXPERIENCE

Customer Service Manager July 2007- October 2007

Boston Properties

• Participated in Massachusetts Tourism and Concierge Conferences and Events

• Supervised the daily operation of the Customer Service Desk for the Shops at Prudential Center

• Developed and implemented incentive goal plans for staff of six employees

• Evaluated performance of the Customer Service Supervisor and all Customer Service Representatives

through various measures by setting goals, staffings, employee incentives and workshops

• Networked and formed relationships with shoppers, visitors, store employees, office tenants, Center

Vendors and Prudential Center Management Staff

• Documented, researched and analyzed the Convention Tracking for 2007-2008 at Prudential Center

• Implemented marketing techniques such as: PRUferred cards, Monthly Memos and promoted the

weekly dining specials within the Prudential Center

Business Information Specialist September 2004-December 2006

City of Troy

• Processed Empire Zone Applications for the City of Troy small business owners

• Assisted investors seeking financial assistance from the City of Troy

• Responsible for daily administrative tasks such as filing, copying, faxing and answering telephones

• Compiled legislation for Industrial Development Authority meetings and minutes

• Recorded and documented minutes for Loan Review Committee, Troy IDA and Empire Zone meetings

• Participated in writing loan grants requesting funds from Federal and State Economic Development

Offices

• Researched sociological, economical and political statistics and demographics pertaining to economic

development

• Contributed in writing Main Street Grant to assist in the revitalization of downtown Troy, NY

• Focused on urban development and initiatives to stimulate small business associations

Deputy City Clerk September 2003-September 2004

City of Troy

• Processed marriage and electrician licenses

• Notarized Certificates of Residency for local students

• Compiled monthly and annual reports in compliances to New York State Laws and Regulations

• Responsible for gathering, organizing and distributing all legislation for City Council Meetings

• Daily administrative duties such as maintain spreadsheet reports, typing, filing and data entry.

• Represented the City of Troy as a source of information between residents, visitors, government officials

and the Administration at City Hall

Account Clerk- Planning Department October 2002-September 2003

City of Troy

• Maintained accounts receivable and payable for the Planning and Engineering Department

• Developed professional relationships and conducted business with HUD, NYS DOT and TAP

• Interacted with local engineering firms and architects in urban development to discuss payment

schedules, fees, rules and HUD compliance regulations

• Implemented urban planning and development plans according to schedule

• Administered the daily duties of answering telephones, filing, scheduling, maintained spreadsheets and

updated database system for accounts

Employment Coach and Counselor October 1999- October 2004

• Managed a caseload of high school individuals with developmental and psychiatric disabilities with the

school to employment transition

• Provided resources for career advancement and secondary education

• Participated in job development with local businesses

• Transported students to work study internships, volunteer events and mandatory probation services

• Gained a working knowledge of SSDI, SSI and social service rules and regulations

• Effectively networked with parents, student personnel and students to address student discipline issues

• Addressed social, emotional and behavioral skills and developed person centered plans to decrease

risky behaviors

• Counseled students on substance abuse, preventative pregnancy measures and coping mechanisms when

living in a dysfunctional home

• Provided on the job support with student to facilitate a healthy working environment, encourage

empowerment and promote self-growth

• Facilitated and implemented classes on interviewing skills, job seeking and daily living skills for

individuals with developmental and/or psychiatric disabilities

VOLUNTEER EXPERIENCE

Inter-Faith Council Present

Participated in serving and cooking food for the homeless population in North Carolina

UNC Women’s Hospital- Eating Disorder Clinic October 2008- December 2009

• Assisted in developing modules for the CBT4BN Group Therapy Website

• Utilized CBT strategies to treat individuals with bulimia nervosa

• Provided all data entry based on assessments, diagnosis and treatment plans

• Actively participated in outreach support with advertising and distributing flyers to all college campus

locations in the area

• Promoted student awareness of the Eating Disorder Clinic at UNC

• Encouraged student body population to integrate healthy lifestyle with tips, strategies and information

packets

Housing For New Hope October 2008-December 2009

• Provided outreach services to homeless individuals in the Durham, NC area

• Visited community businesses, parks and recreations to locate and support homeless individuals

with severe mental illness

• Encouraged individuals to engage in housing services, food kitchens, detoxification and wellness

centers and mental health treatment

• Implemented empathetic listening skills to each client suffering from polysubstance abuse and

psychiatric disabilities

Community Partnerships, Inc. September 2009- December 2010

• Assisted individuals with traumatic brain injuries on developing cognitive and memory skills

• Facilitated group therapy session with lesson plans and activities to stimulate brain skills

• Provided individualized counseling to individuals facing substance abuse as well as risky

behaviors

• Instructed classroom discussions on stress management techniques, relaxation therapy and

healthy eating habits

• Documented clients progress on vocational and emotional development based on client focused

plans

• Utilized computer based software such ONET, DOT and OOH to assist in career exploration,

assessments and vocational goals

Contact this candidate