Deborah Narvaez
**** ******** ****** *********, ** 94533 Phone: 707-***-**** **************@*****.***
Customer Service Support
Outstanding customer service support professional with 10+ years experience in the customer service field. Utilizes a
positive approach to problem solving; exercising a quality oriented attitude towards work. Experienced and adept at working
under pressure; strong skills in organizing workflow ideas and material. Successful problem solver towards customers
needing direction or solutions. Able to work well with a variety of people including office personnel, attorneys, and the public
sector. Exceptional self motivated work ethics with excellent communication and interpersonal skills. Capabilities include:
Receptionist and phones Banking, bookkeeping and Accounts Payable
Banquets and catering Sales & reservations bookings travel arrangements
Cooking and housekeeping Personal Caregiver
Microsoft Applications Conservator/Executor
Professional Experience
Hero’s Café, Yountville Veteran’s Home 2010
Customer Service & Bartender
Carneros Inn and Spa, Napa, CA 2008 2009
Banquet Organizer and Server
HELP STAFFING, FAIRFIELD, CA 2005
Administrative Assistant
Napa Valley Wine Train, Napa, CA 2004 2005
Sales and Service
2004 2005
DURACITE, FAIRFIELD, CA
Receptionist/Accounts Payable
WATSON, HOFFE & HASS, RICHMOND, CA
1992 19999
Conservator/Executor/Caretaker
Education
SONOMA VALLEY HOSPITAL, SONOMA, CA
Externship
CSI CAREER COLLEGE, INC., Vacaville, CA
Certificate Phlebotomy Program
CERTIFICATIONS
Cpt1 Certified Phlebotomy Technician 1 – License #CPT18069
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CPR/First Aid
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HIPAA Certified
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Deborah Narvaez Resume Page 1