Customer Service Technician

REAGAN WILLIAMS

**** ***** **** *******, ******* 35550

205-***-**** ******.**********@*****.***

SUMMARY

A highly motivated, well organized professional with extensive experience in administrative

assistance, customer service, and pharmacy operations. Demonstrates ability to perform a wide

range of tasks including customer relations, typing, filing, scheduling, filling prescriptions, and

patient services. A team player, quick learner, and task driven. Builds strong professional

relationships with customers and coworkers.

WORK HISTORY

CVS CAREMARK, Birmingham, Alabama

Registered Pharmacy Technician 2002 2010

Filled mail order prescriptions in a factory setting.

Labeled bottles, counted pills, and dispensed refrigerated and liquid medications.

Trusted with code access to controlled substances.

Trained new hires

Packing and Shipping Clerk 2001 2002

Packed and shipped prescription orders to clients.

Called patients to set up appointments for package delivery times.

Filed customer delivery sheets.

PEMCO AVIATION GROUP, Birmingham, Alabama

Technical Data Controller for Quality Analysis 1999 2001

Updated KC 135 cargo airplane flight repair manuals.

Maintained satellite libraries throughout the facility.

Filed library cards.

Maintained computer records of acquired manuals, using Excel.

General public commission.

EDUCATION

BEVILL STATE COMMUNITY COLLEGE, Jasper and Sumiton, Alabama

General Coursework, 1996 1999

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