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Customer Service Data Entry

Location:
Larsen, WI, 54947
Posted:
September 29, 2010

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Resume:

LEO A. TOAL

Larsen, Wi

920-***-****

abkl5n@r.postjobfree.com

Education

Triton College, River Grove, IL

Associate of Science Graduated May 2002

UIC 2005 2007

University Of Chicago Engineering/ Electrical

Objective

U.S. born citizen seeking an opportunity in an industry utilizing my previous experience

with imported goods, warehouse supervision, management 20 30 people, customer

service, and/or hazardous materials. Seeking long term with room for growth

advancement in a reasonably timely manner. I have a positive work ethic, pay strong

attention to detail, strive to provide great customer service, and have the ability to work on

my own as well as with a team to develop skills which are pertinent to the growth of the

company.

Work Experience

Staff Logix/ Kimtech/ Kimberly Clark Corporation Neenah, Wi

03/06/2010 08/29/2010

Currently working as a full time temporary contract supervisor for the parts department of

the Kimtech division of Kimberly Clark.

Some duties include:

1.) Tracking & Tracing Specialist: Monitor components of each machine by job number

thru syteline. Watch parts from origin to final destination after all processes are

completed.

2.) Data Entry: Entries, updates, and removal of all parts which are received, moved

within the building, and shipped out.

3.) Shipping/ Receiving Associate: Unloading of trailers from outside vendors, loading

trailers to ship parts to innovative or other intercompany shipments, unwrapping inbound

shipments, processing & packaging outbound shipments. Following proper procedures for

shipping such as crating commitments and documentation for export shipements.

Verifying & double checking to make sure all unloading points in SAP & Syteline are

correct within correspondence to each job # and where parts are to be correctly stored,

assembled, modified, or shipped.

4.) Equipment Operator: Electronic Pallet Jack, Forklift or tow motor, Stand up scissors

forklift (old weld shop), & Three tier carts.

5.) Stock keeper/ Bin & Shelf Organizer: In each area, stores, die shop, assembly(new &

old), old weld shop, fabrication, and the electrical department continously make sure all

parts are kept together neatly and organized by job number with correspondence to

appropriate machine or project in progress.

6.) Inventory Clerk: In any which way possible must match exact numbers of what parts

are being ordered, current disposition, and what is going to be the ultimate use for them.

The use of the availibilty is what has been the documentation so far which provides a hard

copy for the stores department purposes. Communication with planners to find out what is

to be done with the surplus parts ordered (recycled, disposed, or for sale or returned if at

all possible).

In Conclusion, there are many duties which are not listed above which are also performed

daily when time permits such as Cleaning, Crating (when help is required to meet proper

deadlines for top priority shipments), monitoring the dispatch report to see if we are

keeping up with the projected schedule of work, and communicating the worlkload for the

week with everyone.

Above all, the top priority EVERYDAY is to be able to perform the above and other tasks

safely without any room for accidents, incidents, or errors

Midwest Container/ Container Specialties, Melrose Park, Il

06/03/2009 12/24/2009

Worked as warehouse supervisor and forklift operator for high volume and fast paced

manufacturing company. Mainly focused on the production of gas, oil, & food containers

which were sent to our other facility to be distributed throughout the U.S. Duties included

watching for any malfunctions of the operation and calculating the total production for our

shift while maintaining the company safety policy.

Plycon Transprtation Group, Chicago, IL

07/07/08 03/20/09

I was dispatcher for local and over the road drivers for one of the eleven locations of

Plycon Vanlines. I scheduled pickups & deliveries a 24 48 hours in advance for the states

of Wisconsin, Minnesota, Indiana, Ohio, Michigan, Illinois and downtown Chicago. While

interacting with the customer over the phone I am also designating which of our teams will

fit the position for each specific job or task to be performed. Other Duties include:

Comply with all D.O.T., OSHA and Company regulations.

* Safely and effectively route all local deliveries and pick ups.

* Control dispatch times.

* Monitor route activity.

* Control excessive run times.

* Prepare “reasonable expectancy” run times.

* Control proper rotation of driver fleet.

* Coordinate start times and appointment times with product availability schedule to assure

on time delivery

The services offered by myself were of high quality and always set to please the customer

in any which way possible. There are a number of data entry tasks as well as strategic

decisions made on a daily basis.

Tax Air Freight Inc., Des Plaines, Il

06/03/07 05/20/08

While being employed with Tax Air I held numerous responsibilities as the terminal

dispatcher for the O’hare Airport. The main function as dispatcher on nights is to direct,

instruct, and oversee the fleet of drivers while providing them the necessary

communication devices and paperwork for their pickups/deliveries/line hauls each day.

Also on a daily basis I interact with the warehouse operation which consists of constant

communication and interaction with customer service while maintaining tax air’s safety

policy. I am also in contact with the management/ supervisors/ dispatchers at all of our

terminals almost on a daily basis or whenever communication is necessary. Also, a lot of

data entry experience working constantly on one computer with two monitors so numerous

windows could be viewed and utilized with speed. There are many situations when

dispatch must react to any given incident which may occur and must know directly how to

act when situation occurs to prevent mistakes or delays. Other duties include:

1 tracking and tracing of shipments that were split, short, damaged, or lost

2 Schedule, adjust volume, and number of drivers for most efficient day

3 Communicate with day dispatcher for turnover to cover the drivers already on the road

4 Provide data to terminal manager on ways to make our operation run proficiently

5 Checking in, loading and unloading pickups for outside trucking companies

6 Provide training and on procedures to new drivers on policy, procedure, and Safety.

Bax Global, O’Hare, IL

10/11/01 – 11/30/05

I began working as a dockhand part time for the first six months. The responsibilities

included: operation of forklift, loading trucks, breakdown of import freight, labeling, and

scanning of freight. I was promoted to the office full time where I began my training to

become a certified dangerous goods specialist through the Bureau of Dangerous Goods. I

was trained to use the Argus system and Lotus Notes. My duties in the office included:

Break bulk coordinator, processing hazardous materials shipments, opening import files,

tracking and tracing of lost freight, submitting bonded shipments to U.S. Customs for

authorization of movement, updated warehouse transfers and trucker pickups, processed

preliminary claims for missing and damaged shipments, and updating arrival times and

exception codes for our company website. In October 2004, I was promoted to Service

Supervisor for the Import Breakbulk Dept. My duties then included supervision of dock

package handlers, cartage carriers, and office personnel. While running an operation on

the floor I would designate which drivers will go to recover our freight from various airlines.

This is determined by which freight will sit on our floor for the least amount of time. My

experiences with Bax Global have prompted me to learn that I am capable of training for

new experiences and doing so in a fast paced industry that is growing rapidly. Relevant

Skills Cintas – Certified First Aid Dangerous Goods Specialist (Bureau Certified) MS

Windows NT/2000/XP MAC MS Office Hazmat Argus Lotus Notes Baxtrax.

References

Nick Clifford 708-***-****

Known 15 years/ Engineer

Jeff G. Romanelli 920-***-****

Known 19 years/ Disc Jockey

Patrick Steger 708-***-****

Known 17 years/ Carpenter

Edward Platis 630-***-****

Known 15 years/ Union Plumber

Les Kryzs 708-***-****

Known 16 years/ Salesman



Contact this candidate