Sales Management
Resume:
Sohail Bhamani
**** ***** **** **., ******, Texas 78745
******@*****.***
Work Experience:
**/** - **/** **********, Inc.
Austin, TX
Senior Sales Engineer
Provided technical pre-sales support to customers including initial
discovery, requirements gathering, implementation sizing, product
installation, configuration, deep-dive technical demo's, customization, and
q&a
Acted as sales liaison to netflow product development core team to provide
and discuss customer vetted feedback, feature requests, enhancements, and
changes in order to affect product roadmap, discuss movement and related
impact of industry trends to netflow product, and participate in root cause
analysis of shared pre/post sales support issues
Developed reusable training materials including content creation and
recording of videos and screen-casts of product overviews and walkthroughs
used for both internal and external training resources
Trained all levels of sales staff, sales engineers, and other employees on
new product releases, new key features, general industry knowledge, and
targeted sales tactics additional one on one as needed
Maintain and update knowledge of industry, customer, and technology trends.
Share existing real world knowledge with marketplace trends to product
marketing to more properly position products in a rapidly changing
environment
Administered a customer facing demo environment showcasing all pertinent
features across entire family of product offerings including management of
all major vendor brand equipment for routing, switching, firewalls, access
points, content accelerators, windows and linux servers
6/04 - 10/09 National Instruments
Austin, TX
Senior Network Engineer
Architected, installed, and managed a global zero day threat mitigation
system in multiple remote branch offices and corporate hq providing agent-
less, update-less protection for 3500 users in 18 countries
Researched, installed, configured, and managed a suite of network related
tools on Dell based Red Hat Linux and Windows servers used by executives,
management, and administrators globally
Installed, configured and managed over 700 network devices in 52 offices in
40 countries including a variety of routers, switches, firewalls, VPN
devices, wireless controllers, access points, data aggregation switches,
wan accelerators, and appliance based tools
Participated in a successful global project to architect, install, and
manage WAN accelerators using Juniper Peribit devices requiring router
upgrades, routing protocol changes, per-site Q configurations, and training
of all local IT staff on the new platform and methodology
Assisted in a global project to roll out MPLS private WAN connectivity to
over 50 branch offices in 40 countries including many dual-homed sites,
R&D sites, sales sites, and training sites
Participated in a major core network upgrade project to migrate from a
Cisco to Juniper core and distribution architecture including creation of
virtual routers utilizing Juniper MX480 routers and NetScreen 5400
firewalls to segregate all traffic domains and encrypt data transiting
these domains via internal VPN tunnels
Designed and managed a variety of connectivity solutions for NI Week, a
yearly NI customer conference held at the Austin Convention Center,
encompassing wired, wireless, client vpn, and dmvpn connections
Performed as primary point of contact for vendor management related tasks
including initial contact, requirements gathering, coordinating technical
sessions, in-house product evaluations and presentations of findings to
upper management and executive staff
Managed the global teams project and daily tasks by providing technical
guidance, project management, vendor management, resource allocation, and
time management guidance
Called upon my broad IT experience to assist in providing quick, stable,
and efficient solutions taking into account performance, reliability, cost,
management, and ongoing administration for any requirement
Performed in depth testing of all new and existing hardware using a
standard set of test cases before allowing entry into production
environments
3/04 - 6/04 EZCorp Austin,
TX
Senior Network Administrator
Assisted in design and implementation of a new production data center
including appropriating new devices and services from vendors, testing all
new devices using a standard set of test cases, reconfiguring of Cisco 7206
routers, 6506 switches, VPN 3000 concentrators, and Pix firewalls as well
as moving racks of Linux application servers
Configured and managed over 320 Cisco 1720 routers used by retail outlets
throughout the United States incorporating frame relay links with dial
backup and site to site VPN connectivity to the production data center in
Austin, Texas
Installed, configured, and managed a variety of network devices including
F5 BigIP 5100/2400/520 series, Cisco VPN 3000 Concentrator, Cisco Pix
535/525/501 series devices incorporating use of copper and fiber ethernet
connections to ensure best throughput and stability
Built, configured, tested, and troubleshoot down to board level a variety
of Intel based server platforms such as Dell PowerEdge 6650/ 3250/2650/1750
including configuring internal and attached SCSI devices, tape libraries,
and utilizing RAID array types of 0, 1, 5, and 0+1
Performed in depth testing of all new and existing hardware using a
standard set of test cases before allowing entry into production
environments
Installed and configured Redhat Advanced Enterprise Server on Dell 1750
servers to act as an application server pool which is load-balanced by a F5
load balancer and managed all aspects of these Linux servers including RAID
subsystems, kernel upgrades, backups, patches and security
Assisted in a project to test the feasibility of VSAT technology in the
context of EZCorp's in house developed point of sale application including
packet capture and analysis, latency testing, and application round trip
time testing
Configured and Managed enterprise backups of Lotus Notes/Domino, Windows
file and print servers, development servers, production servers, and
Microsoft SQL servers using Arcserve 2000 and BrightStor version 11 with
multiple tape library solutions
8/01 - 3/04 Probys, Inc.
Austin, TX
Network Administrator - Contract Position
Deloitte Consulting
Managed the LAN teams daily tasks, weekly goals, long-term projects, and
served as technical lead in educating and mentoring teammates as well as
deciding workload distribution amongst team
Completed successful LAN migration project which included planning, writing
the migration strategy document, investigation of required network
services, procurement of hardware, coordination of vendors and RBOC,
testing new configuration using a pilot group and test cases, re-addressing
of the entire network and all network connected devices, reconfiguration of
all network related services, and training for all employees to ensure
minimal downtime and an easy transition
Performed administration of all development and limited production Solaris
and Linux servers including hardware, user management, disk management,
process management, monitoring, software installation, and configuration of
RAID subsystems
Designed, tested, and implemented standard desktop images for developer
workstations and laptops using automated delivery system for full system
images, single application packages, and hot fixes
Planned, implemented, and maintained enterprise wide security standards
using Windows security, Active Directory, Unix security, Samba, Snort IDS,
CA Sniffer Pro, Ethereal, Commview32, syslogd, Ntop, Network Probe, MRTG,
Nessus, and Sonicwall security appliance to ensure secure and stable
network environment
Installed, configured, monitored and managed all Windows 2000 servers which
use Active Directory, DNS, DHCP, WINS, NTP, and IIS services, as well as MS
SQL Server
Developed, tested, and implemented many automated processes including
active directory backups, Rational ClearCase backups, SQL server backups,
Rational license usage graphing, and various software package upgrades
including IBM Websphere Application Developer and various Rational Products
Automated daily required processes using a combination of Perl scripts,
Bash shell scripting, NT batch scripting, and open source software
providing redundancy, increased stability, and extended logging ability for
troubleshooting
Evaluated and recommended network hardware/software, telecommunications
equipment and services, vendors, and peripheral equipment for purchase or
lease
Managed and monitored all telecommunications services used by multiple
sites for data, voice, and internet access as well as maintained
connectivity to remote networks and VPN access for remote users
Installed, configured, and managed all routing and switching devices
including Cisco 3600/2600/1700/1600 series routers, Catalyst 2900 switches,
and Extreme Network Summit48 switches taking into account configuration
changes, performance tuning, analysis, and firmware/IOS updates
Performed troubleshooting of Compaq and Dell servers down to the board
level including SCSI devices, RAID arrays, and other internal components.
Maintained backups of Windows Servers, Unix Servers, and workstations as
well as developed a disaster recovery strategy for multiple sites
1/00 - 7/01 Web Emporium
Phoenix, AZ
System Administrator
3/99 - 1/00 Inacom Information
Tempe, AZ
Technical Analyst I / Knowledge Base Administrator
7/98 - 1/99 Staffmark Consulting
Phoenix, AZ
Technical Client Services Representative - Contract Position
Charles Schwab & Co., Inc.
1/98 - 5/98 Techstar, Inc
Tempe, AZ
Novell LAN/Wan Analyst - Contract Position
Wells Fargo Bank
LAN and Desktop Analyst - Contract Position
Tempe, AZ
America West Airlines
3/97 - 12/97 New Boston Systems
Dallas, TX
Onsite Desktop Support Technician - Contract Position
Firstplus Financial
Helpdesk/Desktop Support Technician - Contract Position Dallas,
TX
Citizens Communication
Certifications: Matriculating CCIE R&S (Cisco Certified Internetwork
Expert), Completed Written
CCNP (Cisco Certified Network Professional 2.0)
CCNA (Cisco Certified Network Associate 2.0)
SCP (SolarWinds Certified Professional)
CCSA (Checkpoint Certified Security Administrator)
MCSE + Internet (NT 4.0)
IBM Certified Specialist - AIX System Administration
IBM Certified Specialist - AIX System Support
SW Skill Set: Red Hat, Solaris, AIX, Cisco IOS, Juniper JunOS, Juniper
ScreenOS, Checkpoint Firewall, Sonicwall, MS SQL, Mysql, Apache, PHP,TCL,
Perl, Bash, Cacti, Cisco LMS, Switchmap, NetQos ReporterAnalyzer, NetQos
SuperAgent, NetQos NetVoyant, SolarWinds Orion NPM, NTA, NCM, APM, IPSLAM,
IPAM, Engineers Toolset, nTop, Splunk, Sitescope, Nagios, Cisco WLSE,
Keynote, Juniper Periscope, Cisco ACS, Clearsight Analyzer, Wireshark,
TCPDump, Gnu Tools, ESX 4.x, 3.x, vCenter 4.0
HW Skill Set: Cisco 800, 1700, 1800, 2800, 3800, 7200, 7300 routers,
Cisco 2900, 3500, 3700, 4000, 4500, 6500 switches, Juniper MX480 routers,
Juniper EX4200, EX3200 switches, Cisco Pix 500, ASA 5500 firewalls, Juniper
Netscreen 5400, ISG2000 firewalls, Cisco 3030, 3002 VPN concentrators,
Juniper SA700 SSL VPN appliance, Juniper (Peribit) WXC-500, WXC-250, SR-20,
SR-15 WAN accelerators, Cisco 4400 WLAN controller, Cisco 1200, 1100
access points, Gigamon Systems GigaVUE-420, GigaVUE-MP data aggregation
switches, Mirage Networks M1 Sever, 245, 244, 145 Sensors, Dell PowerEdge
Servers
Press: NetQoS, Case Study
http://www.netqos.com/elqNow/elqRedir.htm?ref resourceroom/case_studies/p
df/NetQoS-National_Instruments_case_study.pdf
Mirage Networks, Conversations with Customers
http://www.miragenetworks.com/resources/interviews.aspx
Gigamon Systems, Customer Testimonial
http://www.gigamon.com/testimonial_national_instruments.php
Education: University of Advancing Computer Technology
Phoenix, AZ
Bachelors of Science in Software Engineering
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