Customer Service High School
Resume:
Michelle Lackey
Topeka, KS 66610
Education:
Washburn Tech
Attended and finished CNA course April 2010
Washburn University
Attended One and one half years, Undergraduate.
Timberline High School, Graduated 2008
General Studies; Emphasis Performing Arts
Work History:
Most recent to least
August 2009 --- September 2010
Via's Pizzeria
Server (full-time/part-time)
Duties: Customer Service, use of register, use of credit card machine, Relaying
food orders between customers and the kitchen precisely and in a timely manner, as well as
keeping the restaurant clean and orderly looking.
Feburary 2009 --- September 2009
Kiku's Steakhouse of Japan
Server (full-time)
Duties: Customer Service, use of credit card machine, Relaying food orders
between customers and the kitchen precisely and in a timely manner, as well as keeping the
restaurant clean and orderly looking.
April 2007 --- May 2008
Providence St. Mother Joseph Care Center
Floors (part-time)
Duties: Sweeping and Mopping the Kitchen, organizing and preparing dry goods
to be stocked in four dining rooms, Pulling and organizing dishes after being washed while the
Pot Washer puts the dishes away, taking dishes and dry goods (i.e. cereal, sugar, coco, tea, ect)
to each hallway's dining room and the main dining room so as to be prepared for the next day.
July 2004 --- July 2004
Farmers' Insurance
Receptionist (temp)
Duties: Oragnizing and sending out mail (birthday cards, notices, ect) in the
morning, Take and register payments in computer, set drawer ready to deposit at the end of shift.
April 2002 --- May 2008
Providence St. Mother Joseph Care Center
Volunteer
Duties: Help with daily activities, outtings and special events. Setup, take down,
wheeling residents to and front the activities.
March 2001 --- April 2002
Life Care Center of Auburdeen
Volunteer
Duties: Help with daily activities, outtings and special events. Setup, take down,
wheeling residents to and front the activities.
September 1998 --- Febuary 2001
Life Care Center of Idaho Falls
Volunteer
Duties: Help with daily activities, outtings and special events. Setup, take down,
wheeling residents to and front the activities.
1995 --- 1998
Valley Gardens Care Center and Rehab
Volunteer
Duties: Help with daily activities, outtings and special events. Setup, take down,
wheeling residents to and front the activities.
Additional Work Experience:
Via's Pizzeria:
1 Customer service, sometimes customer conflict
2 Use of register on own.
Providence Mother Joseph Care Center:
1 Human Relations; intereaction with Residents while still doig my job and
finishing it but without ignoring their needs.
Additional Skills:
Software: MS Office Professional 2008, MS Office Professional 1998, MS Excel and
Publisher
Drawing
Costuming (mostly theatre and home costume based)
Playing Flute
NA (certification yet to be mailed)
References:
Vernita Lackey, Activities Director
St. Joseph's Village (current) Mother Joseph's CC (most recent)
2800 Willow Grove Rd.
Manhattan, KS 66502
785-***-**** (w)
Penny Hyers, Activities Director
Providence Mother Joseph CC
3333 Ensign Road NE
Olympia, Washington, 98506
360-***-**** (w)
Keith Waterfield, Dietary Supervisor
Providence Mother Joseph CC
3333 Ensign Road NE
Olympia, Washington, 98506
360-***-**** (w)
Contact this candidate