Lisa A. Dyszelski

**** ******** ******

South Milwaukee, WI 53172

414-***-****

abkl1j@r.postjobfree.com

Career Summary

. Highly motivated professional with strong work ethic and ability to

interface at all levels of an organization

. Customer service, supervisor/management and sales experience

. Created billing procedures and trained temporary staff resulting in

increased efficiency and profit

. Designed materials and managed employee training programs

. Ability to multi-task in a fast-paced and deadline driven environment

. Excellent organization and project management skills

. Coordinated, developed and implemented systematic country-wide

training at a variety of company levels

. Supported $160 million in premium with record levels of profitability

and 20% increase in premium

. Developed an automated underwriting system resulting in a 33%

reduction in staff

. Provided flawless customer service with 20% increase in customer base

through systems training programs and creation of more efficient

procedures and a streamlined business process

Professional Summary

TRUCK INSURANCE SPECIALISTS, LLC. Bloomington, IL

2006 - 2009

Account Executive

. Established new business in a time of recession for the transportation

industry

. Developed new client base in the state of Wisconsin

. Responsible for product knowledge: liability, physical damage, cargo,

worker's compensation and property insurance

. Developed proposals, set up quotes with insurance companies

SENTRY INSURANCE - Transportation Division Brookfield, WI

1990 - 2005

Underwriting Manager - 2001-2005

. Oversaw communication and implementation of underwriting procedures and

guidelines

. Provided technical guidance and assistance to staff

. Responsible for hiring, developing, training, mentoring and creating

succession plans for personnel

. Project coordinator with Information Technology Services

. Liaison to Marketing, Claims, Safety Services and Independent Agency

force

. Prepared annual department budgets

Underwriter - 1996 - 2001

. Wrote the highest amount of premium

. Trained quality control team to calculate and verify premiums and

billings

. Aggressively grew the fleet business

. Served on implementation team of new billing system

. Responsible for agent training on new system conversion

Assistant Underwriter (Underwriting Technician) - 1994 - 1996

Assistant to the Underwriters - 1992-1994

Underwriting Processor - 1990- 1992

Education

Carroll College, Waukesha WI 1994-1998

Bachelor of Science - Business Administration

Milwaukee Area Technical College, Milwaukee WI 1989 - 1990

Associate Degree - Business Mid-Management and Supervision

Wisconsin Property & Casualty License - 2006

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