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Customer Service Assistant

Location:
Franklinton, NC, 27525
Posted:
September 30, 2010

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Resume:

Paula Washington

**** *** **** **** **** - Franklinton, NC 27525

919-***-**** abkkzr@r.postjobfree.com

Clinical Assistant

Caring - Responsible - Dependable

> Client focused professional consistently recognized for meeting

performance goals and objectives. Proven self-starter accustom to

multi-tasking while providing exceptional customer service. Previous

Certified Nursing Assistant certification with X years of experience.

Business Skills

Clinical

> Perform functional tests on respiratory equipment and troubleshoot as

required

> Instruct patients on the basic use of and self-administration of

respiratory equipment

> Ensure that patients understand the proper operation and maintenance

of the equipment

> Consult with respiratory care practitioner as needed, regarding

patient treatment, medical condition and home environment

Administrative

> Prepare and maintain records for each patient including care plans,

physician prescriptions and follow-up documentation

> Liaison to physician offices, assisting patients and professional

staff

> Initiate appropriate patient follow-up contacts

> Conduct downloads of recording devices such as apnea monitors,

oximeters, CPAP devices, and other respiratory equipment. Place

appropriate orders and/or follow-up with doctors if values are outside

of established thresholds.

> Answer multi-line phone system and schedule appointments

Financial

> Invoicing, accounts receivables, collections, and reconciliations

Professional Experience

Apria Healthcare, Morrisville, North Carolina 2007 to Present

Clinical Assistant

Sterling Healthcare, Durham, North Carolina 2000 -2007

Accounts Receivables Technician (2005 - 2007)

Corporate Communications Center Representative / Receptionist (2000-2005)

Education

Corning Painted Post East High School, Corning, NY



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