Customer Service Assistant
Resume:
Edward Anderson
Albuquerque, New Mexico 87120
abkkx6@r.postjobfree.com
Objective To obtain an IT position that will utilize my skills and give me
opportunity for advancement.
Skills
. Proficient in Microsoft Word and Excel
. Knowledgeable in hardware and software applications
. Understating operating systems
. Skilled in upgrading computers
. Development of entry level databases
. Able to program Cisco routers and switches
. Mastered Windows 2000/XP and Vista
. Adaptable at multitasking
. Intermediately skilled in Windows 7 Professional
. Configuration and management of MS networks
. Installation experience in Linux OS
. Network design for a small businesses
Education
ITT Technical Institute September 2007- March 2010 Albuquerque,
NM
Associate of Applied Science, Computer Network Systems
3.04 GPA
Experience
04/2004-04/2008 Internet Express - Cyber Caf
Albuquerque, NM
Senior Tech
. Managed and Supervised 12 employees
. Worked on repair bench and assisted technicians with repairs.
. Installed hardware and software
. Provided Customer service
. Participated in Junior Service Learning and Senior Action Project
. Reimaged computers and networking for the business.
Volunteer:
08/2008-Present Horizon Academy West
Albuquerque, NM
Teacher Assistant
. Grade papers
. Run errands
. Assist with filling out paper work
. Assist the cafeteria manager
08/2006-05/2007 South Valley Academy
Albuquerque, NM
Lab Aide
. Monitored network for problems
. Reported problems to head administrator
. Assisted teachers with e-mail accounts
. Lab aide for typing class
08/2004-05/2005 Centro de Amor
Albuquerque, NM
Student Aide
. Assisted the teachers with classroom duties
08/2003-05/2004 Horizon Academy West
Albuquerque, NM
Teacher Assistant
. Graded papers
. Ran errands
. Assisted with filling out paper work
08/2003-05/2004 Lava Land Elementary School
Albuquerque, NM
Literacy Assistant
. Assisted teacher with reading activities and testing students in
order to improve to reading level
08/2003-05/2004 Horizon Academy West
Albuquerque, NM
Teacher Assistant
. Graded papers
. Ran errands
. Assisted with filling out paper work
Contact this candidate