Customer Service Manager

Stephanie N. Fox

**** ******* ***

Stockton, CA *5207

209-***-**** Cell

abkkwf@r.postjobfree.com

Objective: To obtain a position with a well established company and have the opportunity to grow

and advance within the facility.

Summary of Qualifications: Professional, passionate, people person, energetic, reliable, hard

working, and customer service.

Education: Lodi Career Center

Graduated May 2005

Medical Assistant Certificate

New Hope Charter School

Graduated June 7, 2002

Diploma

Experience:March 2010- Current Physiotherapy Associates Pleasanton,CA 94588

Physical Therapist Aide

Assist patient's with exercises, Clean clinic, Laundry, File charts, prep charts for next day, Answer

phones, Schedule Appointments, Verify benefits And process Co-pays.

Sept.2008- Current/As needed Advanced Physical Therapy Stockton, Ca 95207

Physical Therapist Aide

Assist patient’s with exercises, Clean clinic, Laundry, File charts, Prep charts, Answer phones,

Schedule appointments, Verify Benefits And Process Co-payments.

Dec 2007- Feb 2008 Sherwood Mall

Customer Service Desk

Stockton, CA 95207

Greet & assist customers, answer phones, sell lotto, gift cards and bus Passes.

Nov 2007- Dec 2007 Santa Plus

Stockton, CA 95207

Asst. Manager

Customer service and Cashier.

Aug 2006-Sept 2007 Cardiovascular Consultants

San Ramon, Ca 94583

Medical Records

Prep Charts, Pull notes and Prescriptions for Doctors, and purge records, file charts, Answer

phones, and Copy records for patients.

May 2006 – July 2006 Applebee's Dublin, CA 94568

Hostess

Greet and seat customers, bus and set tables, assist waiters/waitress serve food,

Cashier, and answer phones.

Jan 2006 – May 2006 Stockton Urgent Care Stockton, CA 95210

Medical Assisting

Room pt's, vital signs, child/adult injections, blood draws, Ekgs,

Urinalysis/stool analysis, set up and assist Doctor with procedures.

Nov. 2005 - Jan. 2006 Calendar Club Stockton, CA

Manager (seasonal)

Responsible for building, set-up and break- down of kiosk, schedules, banking, faxing and

reporting sales to corporate office, stock, and arrangement of merchandise

Aug. 2005 – Nov. 2005 Harold Watkins Stockton, CA

Home Care Attendant

Changed bed linens, washed and ironed laundry, Prepared and

served food for patient and other members of family,

Assisted patient to dress, bathe and groom self

May 2005 - July 2005 Galt Medical Center Galt, CA 95632

Medical Assisting

Vital signs, room pt's, child/adult Injections, Blood draws, POS machine,

Filing, set up & Assist Doctors with procedures.

Interests: Volunteered at LaSalete Convalescent home and at Kaiser Permanente for the

neighbors in health. I took care of my disabled aunt for many years before her passing. I really

enjoy helping and meeting new people.

References upon request

Contact this candidate