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Manager Quality Control

Location:
Woodside, New York, 11377, United States
Posted:
May 27, 2010

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**** *****

**-** ********, *** **, Woodside, NY *1377

(917) ***-****

*********@*****.***

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Career Objective

To obtain a position that will utilize my experience while offering an

opportunity for growth and advancement.

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Profile

> Offer 14 years of progressive operations experience, with expertise

working with mutual funds

> Facilitate client-focused, service-oriented environment vital to

maximizing customer satisfaction and retention

> Strong supervisory experience; solid record of training and directing

top-performing support teams

> Dynamic organization, prioritization and time management skills;

consistently achieve critical deadlines while maintaining high quality

standards

> Proactive team player equally effective in independent and

collaborative environments

> Sharp technical proficiencies including MS Word, Excel, Access,

Powerpoint, DST Accounting System, Fundlinx, Advisor Central,

FundViews and Addvantage System

> Results-driven & eager to contribute demonstrated leadership,

accounting, and strategic problem-solving skills toward actively

supporting the employer in ensuring compliance and optimizing

profitability

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Professional Experience

Reliance Trust Company, Atlanta, GA

7/06 - 03/10

Supervisor / Operations Officer

. Oversee the Trading group, to ensure the NSCC trade rejects are

identify research and resolved timely.

. Ensure the trade orders have been verified and settled with the mutual

fund companies.

. Ensure all cash management trades are done timely and settled same

day.

. Ensure all cash management income accruals have been done posted

timely.

. Effectively lead six staff in daily activity; actively supervise staff

performance and establish process improvements

. Coordinate mutual fund and DTC/bank reconciliations, escalate

exceptions as necessary

. Execute quality control duties, analyze monthly reports and check

requests, and oversee document management

. Efficiently and knowledgeably respond to Helpdesk inquiries

Dreyfus Corporation, New York, NY

6/95 - 6/06

Operations Manager (6/03 - 6/06)

. In recognition of outstanding performance, steadily progressed within

this leading manager of investment products and strategies to obtain

position entrusted with oversight of all aspects of departmental

operations

. Trained and led 12-member team in collecting, analyzing, and reporting

on fund data; evaluated staff performance and provided ongoing

guidance

. Diligently examined schedules and reports for each fund's Board of

Directors; calculated and prepared fund performance reports

Senior Operations Accountant II (6/98 - 5/03)

. Oversaw the timely and accurate processing of all mutual fund

activity, including purchases and liquidation of fund shares; directly

managed daily performance of operations accountants

. Worked closely with traders, custodians, and portfolio managers to

investigate and resolve issues

. Played an integral role in the development of an electronic system

linking trading desk activity with accounting department

Accountant / Senior Fund Accountant (6/95 - 5/98)

. Performed a range of accounting functions for multiple funds;

accurately prepared daily, weekly, monthly, semi-annual, and annual

paperwork

. Developed and implemented financial controls, conducted routine

audits, and ensured compliance with all fund guidelines on a daily

basis

. Processed domestic trades, subscriptions, and redemptions; calculated

daily NAV and cash availability; and prepared expense accruals and

bank reconciliations

. Selected to train recently hired accountants

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Education

Baruch College, New York, NY

BBA in Accounting



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