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Engineer Customer Service

Location:
Palm Bay, FL, 32909
Posted:
September 30, 2010

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Resume:

Jerry D Knox

321-***-****(H)

abkksu@r.postjobfree.com

Aerospace / Mechanical Engineering

BS : Aerospace Engineering

Design Engineering Mechanical Analysis Computer Aided Drafting (CAD)

Development / Qualification Testing

A self motivated, highly adaptable, hands-on leader and individual

contributor with strong technical, organizational, and interpersonal

skills. Determined commitment to Customer Service / Synergistic

Cooperation. Proven ability to resolve issues through establishment of

clear expectations, analysis, and creative problem solving. Ability to

deliver on-target and on-schedule with consideration of both long and short

term goals.

Cross Functional Teaming Technical Leadership / Teaching

Design Improvement / Optimization Requirement Determination

Mechanical Design / Analysis Presentations

Paper-to-Product Support Documentation / Report Generation

Achievements

Technical Leadership / Teaching

Utilized experience / knowledgeability of CAD Draftspersons to perform

initial part design / concepting

Results: Encouraged drafters to resolve more issues with less engineering

input, increased drawing production while freeing engineers to perform more

detailed / demanding tasks, improved career paths of draftspersons

Cross Functional Teaming

Worked with / coordinated between Radio Frequency (RF) Engineers, Hi-

Reliability Assembly Technicians, Machinists, Software Engineers, and

Networking Experts to prepare for a customer product demonstration.

Results: All disciplines integrated into a functional team which produced

an extremely successful demonstration

Paper-To-Product Support

Performed point-design and production in near real-time to facilitate last

minute changing of customer requirements without schedule impact.

Results: Customer received product demonstration on-schedule showing

flawless mechanical performance

Development / Qualification Testing

Designed / performed tests to verify bonding methods and material selection

in high-reliability space applications.

Results: Determined new material combinations which were acceptable for

the design specifications, allowing design simplification and cost

reduction.

Requirement Determination

Held technical discussion session at the outset of the design task to

determine design requirements. Throughout the course of the task,

maintained frequent dialogue on requirement status. Involved both the

customer and local experts in discussions.

Results: Consistently met or exceeded customer expectations,

Mechanical Design / Analysis

Created bounding program in Excel which showed "safety envelope" for

payloads on a motion simulator operating in an enclosed and obstructed

environment.

Results: Multiple payloads were exercised on the motion simulator without

mishap the spreadsheet continues to be used to predict payload safety for

that piece of hardware.

Presentation

Held technical exchange meetings with resident experts and project

management during concepting / design process

Results: Reduced delay between design and approval. Kept management

apprised of design details / challenges. Improved communication between

management and design teams.

Documentation / Reports

Assumed task of creating detailed design documentation in an area which

previously was reworked for each job. Results: Enabled design reuse between

five separate but related projects at large cost savings to each.

Professional Experience

Master's Workshop/FUMC, Melbourne, FL 2008 - Present

Volunteer Tutor

Primary Duties:

Mentor and tutor at-risk children to help them succeed in school

Bus children to events

Harris Corporation, Palm Bay, FL 2004 - 2009

Mechanical Engineer

Primary Duties:

Prototype manufacture and test procedure origination / implementation for

thermal control system of electronics package

Safety procedure and usage guideline originator for Moog Motion Simulator

device

Primary mechanical designer for WIN/T Customer Demonstration activities

Mechanical design / Test Engineer for Flexible Reflector Surface on MUOS

and Space Systems Loral

Mechanical design engineer for Top Secret compartmented program, designing

ultra high precision positioning devices

Major Accomplishments:

Support of two large-scale customer demonstrations, including assisting

with equipment logistics

Rapid design and deployment of robust mobile mast mounting system for WIN/T

Oversee design and implementation of the operational lifetime extension of

MAHN antenna arrays

Education / Professional growth

University of Florida- Gainesville, FL 2000 - 2004

Bachelor of Science with Honors in Aerospace Engineering

Other

Hi-Reliability handling procedures

ClearQuest

Pro/Engineer 2001, Wildfire

Machine shop safety



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