Customer Service Representative
Resume:
B randi Conway
Fenwick, Michigan 48834
*****************@*****.**
Objective:To attain a Customer Service Representative or related position where
my many years of experience and knowledge in customer service, banking policies,
p rocedures and regulations, and problem solving skills can contribute to provide
excellent service. I have just attained my class A CDL and looking for a career
w here I can put i t to use.
Employment H istory:
Fifth Third Bank, Comstock Park, Michigan
05/2000 – 03/2008
Customer Service Representative, Provide customer service with the ability to
p rocess complex t ransactions accurately and timely. Balance the vault, buy and sell
cash to the main vault. Process automated teller machine envelopes. Add cash and
balance the automated teller machine. Assist customers in purchases and
redemption of savings bonds. Working knowledge of audit procedures. Also the
ability to cross sell additional services.
Meijer, Greenville, Michigan
1999 – 2000
Customer Service/ Jewelry Department, Assisted customers in merchandise
selections, cash handling and replenish stock in a timely manner.
LaFond Auto Sales, Greenville, Michigan
1997 – 1999
Receptionist/ Personal Assistant, Answered phones, filing, bank deposits, arrange
t ransfer of key documents to Secretary of State, prepare vehicles for showing.
Coordinated and managed all personal and professional endeavors.
Education:
Central Montcalm H igh School, Stanton, Michigan Graduated 1997
Montcalm Community College, Sidney, Michigan Business Administration/
E ntrepreneurship
Skills and Abilities:
I have attained a Gold National Career Readiness Certificate. I am a quick learner
and always looking to learn new skills. I have taken computer classes and am
current in Word, Power Point, Access, and Excel. I am currently working on an
Associate’s Degree in Business Administration and strive to continue in schooling.
Contact this candidate