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Customer Service Sales

Location:
Florence, TX, 76527
Posted:
September 30, 2010

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Resume:

*** ******* ***

Florence, Texas *****

512-***-****

abkkoa@r.postjobfree.com

Cody R. Miller

Summary

A hardworking and dedicated natural resource and food management

professional with broad-based experience in quality assurance,

purchasing, vendor negotiations, sales, new product development,

marketing plan creation, regulatory compliance and customer service.

Domestic and international procurement experience (Natural/Organic).

Graduate of TCU's Ranch Management Program. Received a BA in Business

Administration and Environmental Studies from Baylor University.

Skills

Livestock/Meat Procurement Experience (domestic/international)

Purchasing program and QA development for 270 store retail grocery

chain

Experience with USDA-AMS Labeling and "COOL" requirements

Twelve years of ranch management experience

Marketing program development for new agricultural programs (cloning,

organic/natural meat)

Outside Sales with the 1st livestock cloning company in the US

Commodities management/trading

Initial Cost development work for $5M cloning recipient program

Management of 700 head recipient cowherd

USDA Rainfall Insurance program experience

Phase I Environmental Site Assessments

Five Years of Employee Management

Business Plan Creation

Experienced in public speaking to crowds of 200+

Microsoft Office Suite/SharePoint/SurveyMonkey

Prescribed burning training

Experience

Texas Department of Agriculture,

Austin, Texas

Prescribed Burn Program Specialist

2010-Current

New position responsible for managing prescribed burning within Texas.

Work with individuals, burn associations, and government officials

concerning all aspects of prescribed burning. Manage the approval process

for the certified prescribed burn manager program. Act as liaison to the

legislature for all prescribed burn issues. Act as a resource for

executive department on issues concerning animal welfare and

organic/natural retailing.

Whole Foods Market Austin, Texas

Cattle, Bison and Veal Procurement, and Quality Assurance Coordinator

2007-2008

Performed costing analysis and implemented procurement programs featuring

organic, grass-fed and pasture-raised meats. Responsible for quality

assurance issues pertaining to cattle, bison and veal. Shepherded

suppliers though approval and audit process. Coordinated with senior

management on USDA regulations including Country of Origin Labeling,

Organic/Natural, and "grass-fed beef" definitions, as well as Food and

Safety Inspection Service requirements. Member of the marketing team for

new retail meat programs.

. Traveled throughout North America, meeting with prospective suppliers,

with herds up to 3,500 head.

. Created costing models for new purchasing programs encompassing all

270+ stores.

. Audited ranchers based on quality, welfare and cost projections.

. Held responsibility for animal procurement negotiations.

. Rewrote vendor application affidavits and audit forms, increasing user

friendliness.

. Reviewed plant audit issues.

. Resolved corrective actions issues(QA) with production plants and

branded meat companies, enabling sales of products to stores.

. Rewrote the marketing message for the Texas region's meat program.

Viagen, Inc. Austin, Texas

Recipient Cattle Program Coordinator, Genetic Services Sales Representative

2005-2007

Member of the marketing team for the initial launch of the first

commercially viable animal cloning program in the US. Created business

model, cost projections and timeline to build 3,000-head recipient cow

herd. Negotiated purchase of 500 animals from multiple locations. Located

and supervised animal care throughout Texas. Coordinated weekly transfers

featuring highly valuable cloned embryos for multiple cell lines in various

locations. Established artificial insemination protocols for operations

department. Tracked and reported success rates per cell line as well as

transfers on a weekly basis.

. Member of the marketing team that successfully launched the first

commercial animal cloning program in the US.

. Managed care of 700 recipient cows across Texas (Cloning Division).

. Managed major client and shepherded growth to $300,000 in eight months

(Breed Identification Service Division).

. Held responsibility for new product creation in Breed Identification

Service Division.

. Ensured business compliance with United States Department of Agriculture

regulations.

. Negotiated rates for cooperator herds throughout Texas.

L&M Ranchwear Florence, Georgetown, Taylor and Lampasas, Texas

Retail Operations Manager 1999-2005

Introduced and managed open-to-buy inventory control system for four

locations of business. Supervised daily management of 14 employees and

resolved customer service issues. Served as exclusive buyer for menswear

and footwear departments. Traveled regionally for new product sourcing.

Eliminated redundant product lines and started home d cor departments for

locations. Initiated online sales of outdated/special buy merchandise

increasing same store sales 6-10%.

Dell Computers Austin, Texas

Sales Representative 1998-1999

Worked closely with wide range of consumers and small business owners in

design and purchase of computer systems. Responsible for initial

consultation, follow up and system configuration. Collaborated with team

leader to mentor personnel.

Other Experience

L & M Ranchwear Inc., Lampasas, Texas,Retail Store Manager, 2009-

2010

Involved in all areas of store management involving customer service,

sales, employee management, purchasing, and inventory control. (part-

time)

Miller Angus & Gelbvieh Ranch, Florence, Texas, Part-Owner, 1998-2010.

Supervised daily operations for commercial/registered cattle and

wildlife ranch. Created cash flow statements, performed break-even

analysis and oversaw marketing. Organized all wildlife management

functions. Calculated stocking rates for cow calf pairs on native and

tame pasture. Mechanical and chemical brush control. Performed

native range forage surveys and tame pasture management.

Education

Baylor University, Waco, Texas

B.A., Business Administration, Environmental Studies, 1996

(Thesis-"Understanding the Environmental Requirements of the

Maquiladora Industries")

Texas Commission on Environmental Quality (TCEQ) internship

Wastewater testing experience, 3rd World agricultural development

research(Africa), Real Estate coursework

Texas Christian University, Fort Worth, Texas

Alumni, Ranch Management Program, 1998

Wrote 130 pages of management plans (cost analysis) for various

agricultural operations in TX.

Extensive cost/breakeven analysis work for cow/calf, stocker, and

feeder cattle operations.

Affiliations

American Gelbvieh Association, Productivity Committee, 2008, Co

Chairman-2009, 2010

Texas Gelbvieh Association, Vice President, Board of Directors Member,

2008-2009

Texas Farm Bureau, Member, 2008-2009

USDA EQUIP Program, Working Group Committee Member-Williamson County,

2010

Texas Prescribed Burn Board, Advisory Committee member, 2010



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