Customer Service Sales

GINA MARIE HUNN

*** **** ****** (***) ***-

***3

Murray, UT 84107

********@*****.***

OBJECTIVE: To obtain full time, long term employment with a company that

offers opportunities for advancement.

PROFESSIONAL AND PERSONAL ACCOMPLISHMENTS

. Experience in Customer Service, Team Worker, dedicated and loyal

. Received several Perfect Attendance Awards

. Accurately type 40 wpm

. Strong Ten Key Skills

PROFESSIONAL EXPERIENCE

Customer Service/Cashier, Dads Ice Cream, SLC, UT 3/2008 -

06/2009

. Took orders from whole sale vendors

. Scheduled drivers, delivery routes, and locations

. Input and reconciled inventory, and maintained daily records

. Entered licensing and city permit information into computer data base

. Cashier for truck drivers for end of the day sales

. Sales - for special events

Customer Service, American Express, WVC, UT 04/2006 -

05/2008

. Answered high volume of incoming calls

. Answered customer questions and resolved concerns

. Managed irate customers in a courteous and professional manner

. Processed transfers in the balance/transfer line of the Credit

Department

. Tracked all payments until final posting. Including processing a line

of credit transfer to increase credit requests.

. Advised and explained P&P as a Customer Service Representative

. Received and applied extensive training in customer satisfaction and

professionalism

Customer Service/Cashier, Davis Jubilee, WVC, UT 04/2007 -

10/2007

. Cashier for store and smoke shop

. Balanced till and completed required paperwork

. Maintained clean store and faced shelves

. Assisted customers

GINA MARIE HUNN

805 Vine Street

Murray, UT 84107

Customer Service/Cashier, Pony Express Convenience Store 01/2004 -

03/2006

. Trained and handled scheduling of new employees

. Cashier in caf and store

. Customer Service

Customer Service/Cashier, The Comedy Circuit, Midvale, UT 01/2001 -

01/2004

. Scheduled clients/comedians transportation and hotel accommodations

. Lead Server, Trained & Scheduled employees

. Inventory and stocking

. Kept strict compliance of I.D. P/P and all alcohol criteria per State

Guidelines

Assistant Loan Processor, Freedom Mortgage, SLC, UT 01/1998 -

01/2001

. Verified customer information and ordered credit reports

. Called borrowers and kept them updated on the status of their loan

. Input loan information into data base

. Corresponded by fax, copy, and email

. Assisted loan officers and processors with general office duties

REFERENCES

1. Melanie Nyborg, Supervisor at Pony Express 801-***-****

2. Trina Fisher, Assistant Manager The Comedy Circuit 801-***-****

3. Crystal Tukeman, American Express 801-***-****

4. Aaron Call, American Express 801-***-****

5. Sabrina Aguilar, American Express 801-***-****

Granite High School, Salt Lake City, UT - Earned Diploma

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