Customer Service Machine Operator

Xavier Richardson

**** ** **** **. ***** TX, ****2

Phone: 903-***-****

Email: **********@*******.***

QUALIFICATIONS:

•Experienced in the area of customer service, relations, prioritization and organization.

•Demonstrated a high level of commitment to facilitate growth and development while

maintaining a successful organization, as well as motivated individuals with a high level

of initiative.

•Ability to make difficult decisions in stressful environments

•Ability to communicate, both verbally and in writing in order to effectively communicate

policy and procedure

•Certified forklift and operator

•Ability to plan and direct the work of others if needed

•Ensured all tasks and daily assigned duties were understood, researched and accomplished

EXPERIENCE:

Martin Sprocket & Gear (Clarksville, TX)

Machine operator

June 2009 - February 2010

•Utilize hand tools, small power tools, and pneumatic tools to perform services on equipment

for updates and upgrades (physical and electronic) on electrical components

•Operated automated machinery at a high efficiency rate while maintaining excellent quality

•Troubleshoot production machinery and performs repairs as necessary

•Adjusts feed speeds, changes tools, and inspects product for defects

•Assembled sprockets Utilizing the D-burr machine

•Edged rounded, oxide removal on laser, punched and flamecut parts

Campbell Soup (Paris, TX)

Machine Operator

June 2008 – June 2009

•Maintained safety awareness and follow all safety rules

•Complied with all Good Manufacturing Practices

•Operated mechanical equipment

•Packed and inspected product for defects before shipment to customer

•Completed maintenance work orders and production sheets

•Maintained light repairs and keep production running

•Insured production line ran according to company policies

Lowes Distribution Center (Mt. Vernon, Tx)

Warehouse / Shipping & Receiving

January 2007 – June 2008

•Processed orders and prepared items for shipment utilizing (RF) scanner; recieved and

unpacked materials and supplies; completed shipping and recieving reports

•Operated forklifts for loading and unloading trucks as well as pulling orders to prepare for

shipping

•Conducted receipt accountability, stocking and inventory of goods and equipment

•Performed data entry to query and entered information for supply, acquisition and inventory

purposes utilizing S.A P system

•Researched and identified parts and materials from electronic equipment and component

vendors and entered information into purchasing database

•Shipped equipment through commercial vendors

•Conducted inventories and cyclic counts of equipment and accountable property through

item identification, physical and verification counts to record and identify discrepancies

between actual and recorded quantities

•Recorded shipment data, including weight, charges, and space availability

•Handled correspondence, which included drafting, responding to and tracking letters, e-

mails and faxes for the unit or section and mailing miscellaneous communication

materials

•Organized office operations and procedures such as typing, record keeping, preparation of

forms, requests, filing and other clerical services (Type 50 WPM)

•Planned, directed and coordinated supportive services (mail distribution, telephone

operations, assistance/receptionist and other office support services)

Heavenly Painting (Ft. Worth, Tx)

Painter/ Remodeling

August 2003 - December 2006

•Identified parts of property that were out of fix or needed attention

•Consult with supervisor and co-workers actions to be taken to improve appearance and

condition of property for selling purposes

•Handled count of inventory of goods and equipment

•Maintained safety awareness and follow all safety rules

•Repairing light fixtures, flooring, plumbing, roofing, door framing and placement, yard

work, and other duties needed to upgrade the quality of the property

SOFTWARE:

Microsoft Windows XP Pro

Windows Server 2003

Adobe Acrobat Pro

Form flow

Microsoft Office 2003 and newer computer programs

Contact this candidate