Customer Service Sales
Resume:
Kim Willoughby Knight
Phone: 205-***-****
Birmingham, AL 35242
Email:
*************@*********.***
Summary
Fourteen years experience as a court reporter in a demanding
legal/courtroom environment. Excellent administrative skills,
including transcription, proofreading, appointment setting
and billing. Proven record of the highest personal integrity,
professionalism and efficiency.
Education
Academic Diploma (with honors) - Hueytown High School,
Resource Learning Center, Birmingham, Alabama
Certified Court Reporter Diploma - Lippert Court Reporting
College, Plainview, Texas
General curriculum - University of Alabama-Birmingham,
Birmingham, Alabama
Continuing education courses, National Shorthand Reporters'
Association
General curriculum, including MS Word, Excel, Power Point,
Access - Greenville Technical College, Greenville, SC
Experience
Retail Sales - Birmingham, AL
2009 - present
Restoration Hardware
. Customer service and design assistance
. Sales
. Order entry
Auditor - Birmingham, AL
2008
Southern Company Services
. Auditing of supplemental staffing agencies
. Preparation of audit reports
Event Planner/Creative Design Consultant - Greenville, SC
2004 - 2007
Carolina Family Adventures
. Event planning / creative d cor - corporate social functions
. Performed administrative office duties. MS Office skills
Registered Professional Reporter - Athens, AL
1990 - 1993
Freelance Court Reporter, self-employed
. Specialization in product liability, personal injury, medical
malpractice, securities fraud, discrimination,
contracts and labor relations
. Proven record of exceptional competence in verbatim machine shorthand
reporting of civil and
criminal trial proceedings/ pretrial depositions
. Proficient in computer-aided transcription and proofreading
. Well qualified in legal, medical and technical terminology
. Thorough knowledge of courtroom procedure
. Performed own record-keeping, billing and appointment scheduling
Federal Official Reporter - Birmingham, AL
1984 - 1990
U.S. Courts
. Served as official reporter to the Honorable J. Foy Guin, Jr., Federal
Judge, U.S. District Court, Northern District of Alabama and, as
required, to the court en banc
. Reported matters before the 11th Circuit, U.S. Court of Appeals, as
required
. Vigorous case load requiring excellent time management and
prioritizing skills
. Exceptional competence in verbatim machine shorthand reporting civil
and criminal trial proceedings
. Proficient in computer-aided transcription and proofreading
. Well qualified in legal, medical and technical terminology
. Thorough knowledge of courtroom procedure
. Performed own record-keeping, billing and collection from attorneys
Registered Professional Reporter - Birmingham,
1978 - 1984
Freelance Court Reporter, Alabama Court Reporting Service
. Verbatim machine shorthand reporting of civil and criminal trial
proceedings/ pretrial depositions.
. Specialization in product liability, personal injury, medical
malpractice, securities fraud, discrimination,
. contracts, labor relations and domestic relations
. Contractual reporting of Alabama Bar Association hearings, labor
arbitrations, city council meetings
. Convention reporting
Awards
N.S.R.A.Certificate of Proficiency, 1980 (225 wpm. plus written
exam)
N.S.R.A. Certificate of Merit, 1982 (260 wpm. plus written exam)
Civic/Community Leadership
Zumba - Birmingham, AL
Certified dance/ fitness instructor - Zumba and Zumba Gold
2010
The Foundry - Bessemer, AL
2008-2009
Advent United Methodist Church - Greenville, SC
2001-2007
Youth & Family Ministry/Event Planner/ Hospitality/Teacher
Greenville County Public Schools - Greenville, SC
2001-2006
Office Volunteer, PTA Board Member, Hospitality, Classroom
Assistant
Guilford County Public Schools - Greensboro, NC
1996-2001
Volunteer Coordinator, Cultural Arts, Tutor, Hospitality
Triune Mercy Soup Kitchen - Greenville, SC
2003
Habitat for Humanity - Fountain Inn, SC
2004
Hands-On Greenville - Greer, SC
2004
References furnished upon request
Contact this candidate