Customer Service Representative
Resume:
Joann M. Stocker
Flint,MI *****
abkkia@r.postjobfree.com
Objective:
To obtain a challenging mid-level position that will utilize my customer service and general labor skills.
Skills
-Excellent interpersonal and customer service skills
-Ability to work well in a team environment.
-Ambition, strong work ethic, and willingness to learn.
-Excellent communication and listening skills
-Over 19 years of automotive assembly and warehouse experience, and over 20 years of customer service
experience.
Work Experience
2009- present Private Daycare Flint, MI
Day Care Provider
Child care; assist with meals, homework, and other household chores.
2005-2009 Pro-cleaners Flint, MI
Presser/ Customer Service Representative
Responds to telephone requests for service, provides assistance to resolve caller's problem, Inspect all
garments and household items for defects, Ensure finishing equipment is working properly and are well
maintained per customer’s satisfaction.
2001-2005 Chippewa Management (Linden Creek) Flint, MI
Assembler/Team Lead (company relocated)
Perform mechanical assembly and sub-assembly on GM model, automobiles in accordance with standard
department procedures, Perform system level testing as required, Prep/Packed parts
General labor- sanding automotive bumpers, Lead projects teams as required to accomplish specific
manufacturing projects.
1995-2001 Helmac Evercare Flint, MI
Machine Operator/Assembler ( company relocated)
Operate machinery to assemble lint brush components, Inspecting parts per quality plan and recording
production information as required, Packed/shipped merchandise.
Education Beecher High School Mt.Morris, MI
Graduation: June, 1980
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