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Engineer Customer Service

Location:
Comstock Park, MI
Posted:
January 21, 2015

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Resume:

Matthew S. Blackburn

***** **** **** **.

Cedar Springs, MI 49319

C: 616-***-****

Email: abkkhu@r.postjobfree.com

Summary

Mr. Matthew S. Blackburn is a Senior Level Software Engineer with over 20 years of experience in the areas of

Software Development, Customer Service, and System Maintenance. He has been involved with all facets of

Software development, ranging from requirements gathering, system specification, system implementation,

system testing and validation, system commissioning, and customer support. During the past 14 years Mr.

Blackburn has primarily developed for a variety of UNIX variant operating systems in the C language. Mr.

Blackburn has developed applications utilizing a variety of database systems including Oracle, Informix, CTREE,

and MS SQL. One of Mr. Blackburn's best strengths is his dedication to his customer and his desire that the

customer is satisfied by the implemented solution.

Technical Summary

Language C, C++, C#, Perl, HTML, PHP, FORTRAN, KSH/CSH Scripting, QA Testing

Tools Coverity Static Analysis, Blackduck License Managment, Git, Subversion, Serena

TeamTrack/Dimensions, Microsoft Office Suite

Databases Informix, Oracle, MS SQL, CTREE, MYSQL

Real Time Embedded Systems, HPUX, Digital UNIX, Solaris, AIX, Linux, QNX

Environments

6.2/4.25/2.0, Windows

Patents Provisional Patent “Hands Free Telephone Systems with Integrated Text Messaging Configuration”

Education Bachelors of Science – Computer Science, 1991

Michigan Technological University, Houghton Michigan

Experience

6/2007 to 9/2014 Visteon Electronics Formally Johnson Controls Automotive Experience

Holland, Michigan

Lead Software Tools Engineer for North America

• Trainer for Agile Awareness and Methods

• Developed New Tool Onboarding Process

• Responsible for selection and implementation of enterprise tools used

in the development process

• Coverity Engineer for North America

o Responsible for Global Deployment for Coverity tools

o Responsible for training within North America

o Primary contact for Coverity enhancements and issues

• Blackduck Engineer for North America

• Responsible for Global Deployment of Protex and Code center

o Responsible for managing and distributing scanning results

for license management.

Software Systems Engineer

• Part of global team responsible for USB connectivity for Model Year

2010 Mobile Device Gateway (MDG).

• Researched and developed new business relationships with 3rd party

vendors for media decoding technologies.

• Extended Bluetooth Device management to include USB devices.

• Researched Portable Media Devices for testing strategy.

• Developed and maintained relationship with outside partners

• Wireless carriers to assist in the testing and validation of new mobile

devices.

• Mobile Device OEMs, to assist in the testing and validation of new

mobile devices.

Managed JCI AE’s membership in industry consortiums

o Bluetooth SIG

o USB Implementers Forum

o WiFi Alliance

o Connected Car Consortium

o NFC Forum

Open Source Compliance Engineer

o Team member on team developing an Open Source Policy for Automotive

Experience

o Worked with JCI’s other divisions with regards to a policy for the acquisition of

Open Source software and tools.

Systems Engineer responsible for platform connectivity technologies.

o Responsible for managing the implementation of “Connectively” technologies.

Including vendor management with our BT and WiFi vendors.

o Worked with JCI corporate mobility to address the special needs of

Automotive Experience’s requirements for mobile devices

3/2006 to 6/2007 Blackburn Computer Services

Independent Consultant

Provided software analysis services for a Software Reliability Analysis for a

West Michigan manufacturer of software controlled heavy machinery.

Deployed 802.11 wireless network for a local church camp.

Worked with the local chamber of commerce to develop and implement their

web site. My company provided web and email hosting to the chamber.

6/1999 to 3/2006 Dematic Corporation, (Siemens Logistics and Assembly)

Grand Rapids, Michigan

Engineer III

Team member for Capability Maturity Model® Integration Initiative.

Lead UNIX engineer for Enterprise Visualization project developed for a major

US based department store and distribution center.

Interfaced directly with Siemens Engineers to provide tools necessary for

development and testing.

Communicated directly with the customers IT Departments, to verify that our

software met with the customers 'System' requirements for deployment within

their HPUX Computer Clusters.

Developed in house tools for monitoring utilization in C/C++, Perl, and KSH.

Also did analysis of Java CPU and Memory utilizations on HPUX R9000

Servers. Responsible for general administration and user synchronization

between 2 R9000 systems and a RedHat NFS/Database Server.

Technical Lead for multi-deep, dual shuttle, freezer rated Automated Storage

and Retrieval Vertical Storage System (ASRS). The ASRS system was one

of the first systems in the United States to utilize deep lane storage of up to 8

individual storage locations within a freezer environment.

Interfacing with customer to determine system requirements.

Assisting internal project management with the determination of requirements

that required additional scope in the project.

Design, code, implement, test, and commission the final system.

Project consisted of Windows Server and was developed in C with a Sequel

Server Database. Client computers were Windows XP Professional with the

client developed in C/C++.

Technical Lead for Hardware Upgrade for paper Distribution Company in

Newark NJ.

Acquired, migrated, and tested new hardware for use with Legacy system.

Modified legacy C code where necessary.

Primary support engineer for QNX based ASRS system.

Responsibilities included taking support hand off from Siemens support

departments and assisting customer with diagnosis and correction of

problems

Maintained and Modified legacy C code where necessary.

Software Lead for Automated Storage Retrieval System for Korean Air Cargo

at JFK Airport.

Interfacing with customer to determine system requirements.

Assisting internal project management with the determination of requirements

that required additional scope in the project.

Design, code, implement, test, and commission the final system.

System was developed on QNX 4.25 and the C programming language.

Developed new Ethernet Network modules for our application to

communicate with PLC/5 Ethernet based Storage Retrieval Machines.

Y2K Support Team.

Provided in office staff support for the Y2K support team during the transition

from December 1999 to January 2000.

Software Engineer for QNX2 to QNX4.25 2YK upgrade for customer.

Responsibilities included migrating QNX2 OS based code to the QNX4.25

OS. Migrated legacy C code to new Operating System.

Ran validation testing to verify that functionality was maintained between

QNX2 version and QNX4.25 version of our software.

Install and commission hardware and software at customer site while still

maintaining live operations during day shifts.

11/1996 to 5/1999 Haushahn System and Engineers

Grand Rapids, Michigan

Senior Engineer

Haushahn Systems and Engineers, develops and implements the VIAWARE

warehouse management system.

Responsibilities included creation of Function Specification, Design

Documentation, and development, testing, along with overseeing a small

group of engineers during system development, testing and commissioning.

Development was on various flavors of UNIX, DEC UNIX, AIX, HPUX, Solaris

with the Informix 4GL tool set. Various development utilities were developed

in C.

3/1995 to 11/1996 E.H. Reeves & Associates

Columbia, South Carolina

Engineer

Developed and Maintained software base for “High” speed laser vision

system data acquisition and analysis packages.

Support customers with Laserail(TM) data analysis.

Data Acquisition system was a Pentium based VME bus computer running

the Pharlap Dos extender, 32 bit DOS. Development was done with the

Watcom C 32 Bit compiler.

3/1994 to 3/1995 Bennett Pump Company

Muskegon, Michigan

Engineer

Development for embedded 8088 based gasoline dispenser, in C.

Develop, test, and implemented solution for international gasoline dispenser

receipt printing.

Develop, test, and implemented use of new electro-mechanical totalizer.

Diagnose, analyze, and correct software design and coding issues for legacy

products.

3/1992 to 3/1994 Pandrol Jackson

Ludington, Michigan

Software Engineer.

Developed ARCNET communication layer for proprietary network

communication protocol, for use with Railroad Maintenance Equipment.

Developed NETBIOS communication interface for use on Railroad

Maintenance Equipment.

Developed high speed data collection routine for the analysis of rail defects.

Developed Ultra-Sonic routines for the purpose of detecting railroad ties to

facilitate the automatic indexing of railroad maintenance equipment.

Used various electronic equipment, oscilloscopes, volt meters, for timing

information and network issues.

Development was on Windows and QNX Operating systems with C.

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